Server - Carolines Oyster Bar

Marriott International•Charlotte, NC

About The Position

Enjoy advanced scheduling and the flexibility to swap or pick up shifts easily using our app—perfect for achieving a better balance while pursuing your passion in the food and beverage industry! Who We Are White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country's best cities to live. We know that the hospitality business, like life, is how you make people feel. That's where you come in. You'll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow. Responsibilities What You'll Do Provide high quality service to all guests, creating personal connections through friendly conversation, intuitive suggestions, and engaging surroundings. Complete all necessary set up, side work, and closing duties. Be knowledgeable of all menu items, contents, preparation methods, and garnishes; accurately answer any guest questions. Ensure guest satisfaction with food and drink quality and presentation. Promote teamwork and contribute to creating a friendly and safe work environment. Process all payment methods and complete end-of-shift paperwork. Maintain a neat and professional personal appearance as an ambassador of our establishment. Anticipate guest needs and offer exemplary hospitality. Perform other duties as assigned. What You'll Bring An outgoing and social personality. Excellent communication and listening skills. A passion for service with a positive, can-do attitude. Ability to handle high volume and work under pressure with a team-player mindset. Previous restaurant or customer service experience is helpful but not required. Ability to stand and move at a fast pace for long periods of time, with availability to work weekends and holidays as necessary. Other Information What You Can Look Forward To Medical, Dental, and Vision insurance (starting Day 1) Life Insurance and Disability Insurance Paid Parental Leave DailyPay option Employee Assistance Program (EAP) 401(k) with company match Vacation/Paid Time Off (PTO) with rollover Complimentary wellness tools Unlimited referral bonuses Leadership development and tuition reimbursement Discounts on hotel rooms, dining, and other travel/entertainment experiences Multiple hotels in each market = more opportunities for growth White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates. Location Code: 2556 Additional Information: This hotel is owned and operated by an independent franchisee. The franchisee is a separate company and a separate employer from Marriott International, Inc. and its subsidiary companies (collectively, “Marriott”). The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, termination, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you apply for this position, Marriott will have no involvement in the selection process. Your application information will not be provided to or accessible by Marriott. If you accept a position at this hotel, you will be employed by a franchisee, not Marriott.

Requirements

An outgoing and social personality.
Excellent communication and listening skills.
A passion for service with a positive, can-do attitude.
Ability to handle high volume and work under pressure with a team-player mindset.
Ability to stand and move at a fast pace for long periods of time, with availability to work weekends and holidays as necessary.

Nice To Haves

Previous restaurant or customer service experience is helpful but not required.

Responsibilities

Provide high quality service to all guests, creating personal connections through friendly conversation, intuitive suggestions, and engaging surroundings.
Complete all necessary set up, side work, and closing duties.
Be knowledgeable of all menu items, contents, preparation methods, and garnishes; accurately answer any guest questions.
Ensure guest satisfaction with food and drink quality and presentation.
Promote teamwork and contribute to creating a friendly and safe work environment.
Process all payment methods and complete end-of-shift paperwork.
Maintain a neat and professional personal appearance as an ambassador of our establishment.
Anticipate guest needs and offer exemplary hospitality.
Perform other duties as assigned.