Server Assistant / Food Runner-1

Pyramid Global Hospitality•Cincinnati, OH

1d•$12 - $12

About The Position

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! About our property: Are you a born performer? Are you an “Expert” in your craft? Do you want to redefine hospitality in Cincinnati and beyond and be a part of a hotel that is exactly like nothing else? If so, then The Lytle Park Hotel could be just the place for you! Join us as we embark upon our journey to redefine hospitality and bring back the classics. Find out today what a career with Pyramid Hotel Group at the Lytle Park Hotel, Autograph Collection can mean for you! What you will have an opportunity to do: We are seeking a skilled, committed and passionate hospitality professional for the position of Food Runner at the Lytle Park Hotel. This Expert is responsible for the cleanliness of the dining room area. Assists in any other area of the dining room and hotel as directed. The primary responsibilities for the Food Runner include but are not limited to: Run food to table in a timely and efficient manner. Set up and clear tables, stock all service stations and assist servers with table service to ensure total guest satisfaction. Quickly clear dirty table settings and prepare table for resetting. Promptly and consistently reset all service-ware as prescribed. Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments. Serve guests with beverages, breads and butter to begin their dining experience and replenish as necessary. Practice "Teamwork" and "Clean as you go" policies. Transport all dirty tableware from dining room to dishwashing area for proper cleaning. Attend monthly departmental meetings. Follow proper standards and etiquette for room service deliveries. Memorize table numbers and seat numbers of the dining room and bar. Follow opening & closing side work sheet for food runner position Provides the highest quality of service to guests at all times Wears proper uniform and name tag at all times in accordance with the standards of personal appearance guidelines Performs all other duties deemed necessary by management.

Requirements

Someone with an engaging and welcoming personality
Someone with knowledge of wine, beer, cocktails, and spirits
Someone who can work under pressure in a fast-paced environment
Someone with a passion for creating an exceptional experience for all guests
Someone with excellent communication skills
Someone who can regularly lift and carry 25 lbs.

Responsibilities

Run food to table in a timely and efficient manner.
Set up and clear tables, stock all service stations and assist servers with table service to ensure total guest satisfaction.
Quickly clear dirty table settings and prepare table for resetting.
Promptly and consistently reset all service-ware as prescribed.
Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments.
Serve guests with beverages, breads and butter to begin their dining experience and replenish as necessary.
Practice "Teamwork" and "Clean as you go" policies.
Transport all dirty tableware from dining room to dishwashing area for proper cleaning.
Attend monthly departmental meetings.
Follow proper standards and etiquette for room service deliveries.
Memorize table numbers and seat numbers of the dining room and bar.
Follow opening & closing side work sheet for food runner position
Provides the highest quality of service to guests at all times
Wears proper uniform and name tag at all times in accordance with the standards of personal appearance guidelines
Performs all other duties deemed necessary by management.