Server Assistant/Busser - E. 55th Street Marina

Cleveland MetroparksCleveland, OH
1d

About The Position

The Server Assistant/Busser cooperatively works together with staff to provide a clean, safe, quality experience for guests and provides excellent guest service.

Requirements

  • Prior experience in a restaurant environment preferred.
  • Must complete ServSafe program.
  • Must be available to work nights and weekends with flexibility for special events.
  • Knowledge of workplace safety procedures.
  • Ability to develop and maintain effective working relationships with stakeholders, including employees and the general public.
  • Ability to speak and write clearly, concisely and persuasively using correct grammar, spelling and punctuation with ability to communicate one-on-one or in group settings.
  • Ability to perform work with a high degree of accuracy and organization.
  • Ability to work cooperatively with others.
  • Ability to perform with considerable independence and initiative.

Responsibilities

  • Clears and resets tables, restocks supplies, removes trash, checks restrooms in a prompt and accurate manner with full focus on customer service.
  • Greets customers and provides outstanding service to all customers and the general public while displaying a positive, friendly attitude and demeanor.
  • Assists staff including servers with various needs such as greeting, seating guests and food delivery. Responds appropriately to guests requests and communicates guests’ requests to the server as needed.
  • Maintains a clean and safe facility.
  • Adheres to all policies and procedures to maintain a clean and safe facility.
  • Keeps direct supervisor promptly informed of key/significant issues or concerns.
  • Carries out duties and responsibilities in a safe and efficient manner to maintain a safe work environment and surrounding area for oneself, co-workers and public. Responds to hazardous situations and/or potentially unsafe conditions by taking corrective action as capable and promptly notifying supervisory personnel.
  • Performs related duties as assigned or apparent.
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