Server Assistant/Busser - E. 55th Street Marina

Cleveland Metroparks • Cleveland, OH

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About The Position

The Server Assistant/Busser cooperatively works together with staff to provide a
clean, safe, quality experience for guests and provides excellent guest service.

Requirements

• Prior experience in a restaurant environment preferred.
• Must complete ServSafe program.
• Must be available to work nights and weekends with flexibility for special events.
• Knowledge of workplace safety procedures.
• Ability to develop and maintain effective working relationships with stakeholders, including employees and the general public.
• Ability to speak and write clearly, concisely and persuasively using correct grammar, spelling and punctuation with ability to communicate one-on-one or in group settings.
• Ability to perform work with a high degree of accuracy and organization.
• Ability to work cooperatively with others.
• Ability to perform with considerable independence and initiative.

Responsibilities

• Clears and resets tables, restocks supplies, removes trash, checks restrooms in a prompt and accurate manner with full focus on customer service.
• Greets customers and provides outstanding service to all customers and the general public while displaying a positive, friendly attitude and demeanor.
• Assists staff including servers with various needs such as greeting, seating guests and food delivery. Responds appropriately to guests requests and communicates guests’ requests to the server as needed.
• Maintains a clean and safe facility.
• Adheres to all policies and procedures to maintain a clean and safe facility.
• Keeps direct supervisor promptly informed of key/significant issues or concerns.
• Carries out duties and responsibilities in a safe and efficient manner to maintain a safe work environment and surrounding area for oneself, co-workers and public. Responds to hazardous situations and/or potentially unsafe conditions by taking corrective action as capable and promptly notifying supervisory personnel.
• Performs related duties as assigned or apparent.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed