Sergeant, Campus Safety

University of Denver•Denver, CO

3d•Onsite

About The Position

The Department of Campus Safety is committed to providing the highest quality safety and security services in a respectful, professional, and consistent manner. The Department is also committed to maintaining a work environment that encourages knowledge of respect for and development of skills to effectively engage with a variety of individuals and communities. Applicants from members of historically underrepresented groups including minorities, women, members of the LGBTQ community, people with disabilities and veterans are encouraged to apply. Position Summary The Sergeant assists in the overall management of the Department ’s field-based patrol and protective services operations. Assumes direct responsibility for assigned shift. Provides leadership and guidance to all subordinates ensuring a professional and timely response to calls for service, critical incidents, and emergency situations. Fully participates in the prevention and suppression of criminal activity, protection of life and property, and preservation of peace. Essential Functions Performs routine patrols of the campus community. Responds to alarms, calls for service, critical incidents, and emergency situations. Investigates reported or discovered suspicious activities, unusual occurrences, and criminal offenses. Enforces relevant state statutes, city ordinances, and university regulations. Renders assistance to members of the campus community as appropriate. Conducts field investigations. Interviews of victims, witnesses, suspects, and complainants. Prepares professional reports that fully document all known facts surrounding the incident under investigation. Provides follow-up services as directed. Self-initiates and/or assigns officers to complete timely reports on all incidents of criminal activity, suspicious persons/circumstances, motor vehicle accidents, medical emergencies, hazardous materials spills or intrusions, or other occurrences that may impact university operations or personnel. Directs the activities of all Corporals, Campus Safety Officers and support staff assigned to shift. Reviews and approves written reports and assignments. Assists the Captain in establishing minimum staffing requirements and developing associated work schedules. Coordinates the activities of all Field Training Officers (FTO) assigned to shift. Provides training for officers as necessary. Assigns and schedules trainees. Ensures that training processes are completed in a timely manner. Recommends trainee officers for advancement to regular status and/or identifies trainee officers with developmental needs. Evaluates the performance of assigned staff. Initiates corrective action to control inappropriate behaviors. Delivers constructive guidance to personnel not meeting standards and expectations. Initiates disciplinary action in officer conduct cases. Identifies positive behaviors and attributes of contributors and performers. Provides insight and assistance to the Commander in conducting annual performance reviews. Inspects uniformed staff to ensure the condition and completeness of uniforms, equipment, appearance, and work habits. Makes on-the-spot corrections of all noted deficiencies. Consistently imparts professional standards on all personnel. Investigates citizen complaints of officer misconduct, discourtesy, or other inappropriate behavior. Conducts investigation into complaints, interviews all parties to the allegation, evaluates circumstance and evidence, makes recommendation of action, and prepares a written report to the Captain and relevant senior managers. Participates in community outreach and public information initiatives. Conducts presentations and leads discussions on Campus Safety services and programs. Assumes membership in various campus and community committees. Fosters positive working relationships with faculty, staff, students, and others. Acts as a liaison with law enforcement, social welfare, and emergency service providers. Works on special assignments as directed. Directly supervises staff on assigned shifts. Fully participates in the accreditation (CALEA) processes. Adheres to all Departmental and University policies, procedures, directives, rules and regulations Participates in the interview panel during the Department’s selection and hiring process when requested by Senior Management. Participates in the Division’s recruitment. Performs other duties as assigned. Knowledge, Skills, and Abilities Ability to write reports, business correspondence, and procedure manuals. Ability to effectively supervise multiple Campus Safety Officers to include supporting professional growth and development of direct reports. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization may exist. Ability to interpret a variety of instructions furnished in written, oral, electronic, graphical, or numerical form. Ability to self-direct own work and capable of effectively directing the work of others. Ability to work in and foster a respectful team-oriented environment that requires individual thought and initiative. Capable of facilitating the interactions and needs of a complex organization. Ability to maintain professional standards and conduct during stressful and oftentimes emotional situations. Ability to deliver and follow detailed instructions. Possesses strong oral and written communication skills. Ability to accept and successfully complete specialized training. Thorough knowledge of simple set-up, adjustment, and operational procedures of work-related equipment.

Requirements

Associates degree or equivalent credit hours with an emphasis in Criminal Justice, Police Science, or Security Management; or 1+ years of related law enforcement/campus safety experience and/or training; or equivalent combination of education and experience.
Internal DCS personnel candidates are required to meet promotional prerequisite of 180 days as Corporal as well as other promotional and professional development requirements.
1+ years of progressive administrative or operational management experience
Must possess and maintain a valid Colorado drivers license and be insurable under University guidelines; or, obtain a valid Colorado’s driver’s license within the required time frame.
Pass a job-related skills examination.
Pass annual physical agility test.
Ability to successfully complete specialized training.
Must successfully complete and maintain certification in Basic First Aid/CPR/AED, Defensive Driving, and PPCT (Pressure Point and Control Tactics).
Must pass a complete background check to include criminal, motor vehicle report and verification of employment and education.
Must pass a pre-employment physical, drug screen and human performance evaluation administered by a University approved physician.
Possess or obtain a City and County of Denver Security Guard License.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively supervise multiple Campus Safety Officers to include supporting professional growth and development of direct reports.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization may exist.
Ability to interpret a variety of instructions furnished in written, oral, electronic, graphical, or numerical form.
Ability to self-direct own work and capable of effectively directing the work of others.
Ability to work in and foster a respectful team-oriented environment that requires individual thought and initiative.
Capable of facilitating the interactions and needs of a complex organization.
Ability to maintain professional standards and conduct during stressful and oftentimes emotional situations.
Ability to deliver and follow detailed instructions.
Possesses strong oral and written communication skills.
Thorough knowledge of simple set-up, adjustment, and operational procedures of work-related equipment.

Nice To Haves

Bachelor’s Degree or equivalent with an emphasis in Criminal Justice, Police Science, or Security Management; or 2+ years of related law enforcement/Campus Safety experience and/or training; or equivalent combination of education and experience.
2+ years of progressive administrative or operational management experience
2+ years of experience in the management of personnel
Previous law enforcement recruit school and/or P.O.S.T. certification.

Responsibilities

Performs routine patrols of the campus community.
Responds to alarms, calls for service, critical incidents, and emergency situations.
Investigates reported or discovered suspicious activities, unusual occurrences, and criminal offenses.
Enforces relevant state statutes, city ordinances, and university regulations.
Renders assistance to members of the campus community as appropriate.
Conducts field investigations.
Interviews of victims, witnesses, suspects, and complainants.
Prepares professional reports that fully document all known facts surrounding the incident under investigation.
Provides follow-up services as directed.
Self-initiates and/or assigns officers to complete timely reports on all incidents of criminal activity, suspicious persons/circumstances, motor vehicle accidents, medical emergencies, hazardous materials spills or intrusions, or other occurrences that may impact university operations or personnel.
Directs the activities of all Corporals, Campus Safety Officers and support staff assigned to shift.
Reviews and approves written reports and assignments.
Assists the Captain in establishing minimum staffing requirements and developing associated work schedules.
Coordinates the activities of all Field Training Officers (FTO) assigned to shift.
Provides training for officers as necessary.
Assigns and schedules trainees.
Ensures that training processes are completed in a timely manner.
Recommends trainee officers for advancement to regular status and/or identifies trainee officers with developmental needs.
Evaluates the performance of assigned staff.
Initiates corrective action to control inappropriate behaviors.
Delivers constructive guidance to personnel not meeting standards and expectations.
Initiates disciplinary action in officer conduct cases.
Identifies positive behaviors and attributes of contributors and performers.
Provides insight and assistance to the Commander in conducting annual performance reviews.
Inspects uniformed staff to ensure the condition and completeness of uniforms, equipment, appearance, and work habits.
Makes on-the-spot corrections of all noted deficiencies.
Consistently imparts professional standards on all personnel.
Investigates citizen complaints of officer misconduct, discourtesy, or other inappropriate behavior.
Conducts investigation into complaints, interviews all parties to the allegation, evaluates circumstance and evidence, makes recommendation of action, and prepares a written report to the Captain and relevant senior managers.
Participates in community outreach and public information initiatives.
Conducts presentations and leads discussions on Campus Safety services and programs.
Assumes membership in various campus and community committees.
Fosters positive working relationships with faculty, staff, students, and others.
Acts as a liaison with law enforcement, social welfare, and emergency service providers.
Works on special assignments as directed.
Directly supervises staff on assigned shifts.
Fully participates in the accreditation (CALEA) processes.
Adheres to all Departmental and University policies, procedures, directives, rules and regulations
Participates in the interview panel during the Department’s selection and hiring process when requested by Senior Management.
Participates in the Division’s recruitment.
Performs other duties as assigned.