Sensor Systems Operations Lead

Leidos•Bowie, MD

About The Position

Looking for an opportunity to make an impact? At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. Your greatest work is ahead! Leidos’ Defense, Land Systems Business Area is seeking a Sensor Systems Operations Lead to join our team supporting a critical defense system in the National Capital Region. The Operations Lead will be responsible for the day-to-day operational oversight, health, and performance of a sensor system. This role ensures system reliability through continuous monitoring, testing, performance analysis, and coordinated response to alarms and system issues. They will need to leverage analytical skills in their daily evaluation of the system, performance of customer-led system testing and system quality assurance. The Operations Lead also manages watchdesk operations and operational end-user engagements. If this sounds like the kind of environment where you can thrive, keep reading! Leidos Defense provides a diverse portfolio of systems, solutions, and services covering land, sea, air, space, and cyberspace for customers worldwide. Solutions for Defense include enterprise and mission IT, large-scale intelligence systems, command and control, geospatial and data analytics, cybersecurity, logistics, training, and intelligence analysis and operations support. Our team is solving the world’s toughest security challenges for customers with “can’t fail” missions. To explore and learn more, click here! Are you ready to make an impact? Share your resume with us today!

Requirements

BS degree and 8 – 12 years in technical or quantitative discipline, such as Engineering, Computer Science or a related field (or equivalent experience or Master’s degree in technical or quantitative discipline, such as Engineering, Computer Science or a related field (or equivalent experience)
Experience supporting or operating technical systems in an operations environment
Familiarity with sensor systems, networks, or distributed systems
Experience with alarm monitoring, incident response, or system operations
Ability to support after-hours or on-call maintenance activities

Nice To Haves

Experience leading operations or watchdesk teams
Knowledge of system and network monitoring tools
Strong analytical and troubleshooting skills
Excellent communication and coordination abilities

Responsibilities

System Health & Monitoring Monitor overall system health to ensure reliable and continuous sensor system operation to meet contract requirements
Oversee alarm monitoring and issue escalation to ensure timely resolution
Perform network monitoring to identify connectivity, latency, or availability issues and coordinate resolution with IT lead as required
Monitor operational server room environment and coordinate with IT, engineering and maintenance leads to resolve any issues
System Testing & Performance Plan and execute system testing to validate functionality and operational readiness
Conduct system performance analysis to identify trends, issues, and improvement opportunities
Document test results, system metrics, and performance findings
Manage all modeling and simulation efforts for the sensor system
Watchdesk Operations Manage watchdesk scheduling to ensure required coverage
Develop and maintain standard operating procedures for watchdesk activities
Provide guidance and support to watchdesk personnel
Operations Leadership Serve as the primary operational point of contact with the operational and test communities for the sensor system
Coordinate with engineering, IT, and other stakeholders during incidents and system changes
Identify opportunities to improve monitoring, processes, and operational efficiency