Senior Workspace Support Technician

General Dynamics Mission Systems, Inc•Bloomington, MN

20h

About The Position

At General Dynamics Mission Systems, we create the technologies, products and services that help our nation’s heroes keep our nation safe. The work we do is so advanced, we are continuously moving the boundaries of what’s possible. Here you’ll work with the best and your talent will be front and center on projects that impact the world. We apply advanced technologies such as Artificial Intelligence, Blockchain, AR/VR, Cloud Native and Quantum Physics to solve our customers’ missions in cyber, RF, undersea, interstellar and everything in between. Demonstrating your solid customer focus, communication and collaboration skills, you’ll perform a variety of responsibilities in support of end-point computing devices, and peripherals. Essentially, you’ll respond to and diagnose problems and answer queries regarding computer hardware, software, printers, network and telecommunications systems. As the Senior Workspace Support Technician, you’ll also install hardware and peripheral components, such as computers, network/telecom, monitors, keyboards, printers and disk drives as well as load and verify correct operation of software packages, such as operating system, word processing and spreadsheet programs. General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 12,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose. You will also enjoy a flexible work environment where contributions are recognized and rewarded. If who we are and what we do resonates with you, we invite you to join our high-performance team!

Requirements

Associate’s degree is required or equivalent experience plus a minimum of 1 year of relevant experience.
U.S. citizenship is required.
Solid customer focus, communication and collaboration skills.
Ability to assist in the installation, implementation, and upgrades of internal systems.
Ability to troubleshoot, maintain, and monitor external and internal hard drives, printers, plotters and scanners.

Nice To Haves

Creative thinking with the ability to multi-task.
Commitment to ongoing professional development.
Team player who thrives in collaborative environments and revels in team success.

Responsibilities

Perform a variety of responsibilities in support of end-point computing devices, and peripherals.
Respond to and diagnose problems and answer queries regarding computer hardware, software, printers, network and telecommunications systems.
Install hardware and peripheral components, such as computers, network/telecom, monitors, keyboards, printers and disk drives.
Load and verify correct operation of software packages, such as operating system, word processing and spreadsheet programs.