Senior VP Mortgage Fulfillment

PennymacSt. Louis, MO
Onsite

About The Position

Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market. At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey. The Senior Vice President Mortgage Fulfillment will lead multiple teams with a focus of providing support across all fulfillment channels. As the SVP Mortgage Fulfillment, you will function as a key contributor in workflow management, new initiatives, process development and culture building.

Requirements

  • Bachelor’s degree in Business Administration, Finance or related field preferred, or equivalent direct industry experience
  • Advance knowledge of Microsoft Office (Excel, Access, Word and PowerPoint)
  • Ability to work with data, spot trends and draw conclusions
  • 10+ years of executive/senior leadership, preferably in high-volume mortgage operations (Processing/Closing/Funding), at a top-tier national residential mortgage originator

Responsibilities

  • Manage, monitor and measure the performance of queues and processes
  • Operate risk management controls to ensure compliance with federal and state regulations
  • Oversee coordination within multiple divisions and across all areas within Pennymac to ensure consistent and proper execution
  • Effectively leverage resources to monitor queue performance, identify patterns and trends causing issues and work towards business solutions
  • Support, recommend and implement technology initiatives
  • Perform other related duties as required and assigned
  • Demonstrate behaviors which are aligned with the organization’s desired culture and values
  • Partner with Product and Engineering teams to lead the integration of Next-Gen LOS enhancements and AI-driven operational workflow tools and triggers.

Benefits

  • Comprehensive Medical, Dental, and Vision
  • Paid Time Off Programs including vacation, holidays, illness, and parental leave
  • Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)
  • Retirement benefits, life insurance, 401k match, and tuition reimbursement
  • Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships
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