Senior Voice / VoIP Engineer

MetaOption, LLC•Mount Laurel, NJ

About The Position

Senior Voice / VoIP Engineer We are seeking a senior-level Voice/VoIP Engineer with strong SIP fundamentals and the ability to independently design, troubleshoot, and support large-scale voice platforms.

Requirements

Strong hands-on expertise with SIP protocols, signaling, and media troubleshooting
Solid Linux proficiency, including CLI-based system support and diagnostics
Experience with VoIP platforms such as PBX systems, SIP trunking, or service provider voice environments
Systems-level problem-solving skills across multiple components and technologies
Basic scripting experience to support automation and operational efficiency
10 Years experience

Nice To Haves

SBC’s: Ribbon, Audiocodes. (e.g., Oracle/Acme Packet or comparable platforms)
BroadWorks or similar carrier-grade voice platforms
Exposure to Cisco voice technologies
Experience supporting large-scale, multi-region or multi-country voice deployments
experience working within a Linux environment
understanding of SBC’s (Oracle SBC’s are what they use but open to any)
some automation experience would be great
exposure to API’s like SOAP or REST would be great

Responsibilities

Design and support SIP-based voice and VoIP solutions, including call center and IVR use cases
Troubleshoot SIP signaling, media flows, and complex voice issues across systems
Translate business requirements into technical voice and integration designs
Operate with a high degree of autonomy, owning technical decisions and outcomes
Collaborate closely with engineering teams during design, escalation, and certification efforts

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