Senior Vice President

Compass Group•New York, NY

8d•$200,000 - $240,000

About The Position

Flik Independent School Dining has been leading the way in transforming private and independent school foodservice across 300 communities for over four decades. Our passionate team of associates is fully committed to delivering exceptional foodservice experiences every single time. Our meals are crafted from fresh, locally sourced ingredients, supporting sustainable agricultural practices that benefit our communities. But we don't stop at just foodservice – we take it to the next level by offering cutting-edge nutrition education programs that empower students to make smart, healthy choices daily. By combining nutritious meals with comprehensive education, we equip students with the essential tools they need to lead a healthy and thriving life. We believe in nourishing the whole person, creating community through great food and programming, and doing what’s right, every time. We are Nourishing a Brighter Future. Job Summary: The Senior Vice President (SVP) will play a pivotal role in leading, managing, and inspiring a team of leaders dedicated to ensuring the school communities we serve are safe, happy, and healthy. This leadership role requires a strategic visionary who can foster a culture of excellence while partnering closely with peers and support services to fulfill the FISD mission, achieve Key Performance Indicators, drive community satisfaction, innovation and business growth. Candidate should be based ideally in the NYC or Boston area. This role will support 110 independent school dining accounts from Pennsylvania to Maine.

Requirements

Bachelor’s or master’s degree from an accredited college or university, and / or ten (10+) years of progressive experience in multi-unit foodservice / hospitality management - ideally in an upscale/luxury setting
Proven experience managing a volume of $150 million or greater with a high degree of complexity, highly desired
Strong background in senior leadership roles with expertise in contract and budget management, customer service, people development, food services, and negotiations
Consistent record of business growth and delivering innovation
Ability to think quickly, analytically, strategically, and accurately in a dynamic environment
Exceptional client relationship management, influencing, listening, and communication skills (both written and verbal). Strong executive presence
Champion of an inclusive mentality; proactive, positive, professional, flexible, and resilient
Demonstrated initiative, ownership, multi-tasking, prioritization, and organizational skills
Proficiency in Microsoft Office
60% anticipated travel

Nice To Haves

Prior independent school dining and boarding experience a plus

Responsibilities

Lead, manage, and inspire a diverse team of district managers and regional directors of operations to deliver exceptional service within the assigned region
Cultivate strong relationships with clients at all levels to ensure community satisfaction, achieve budgets, ensure the highest levels of quality and service while delivering relevant value over time
Communicate regularly with peers to share standard processes, mitigate risks, promote diversity, and strengthen community ties
Set the tone for the organizational culture in the region by ensuring transparency, people development, safety, accountability, and alignment through regular team interactions
Collaborate with key partners on both regional and division initiatives to enhance service delivery and customer experience
Champion talent development within the region through performance evaluations and succession planning, possessing a comprehensive understanding of all operational roles
Make key regional decisions with input from the team, weighing risks and rewards while considering short- and long-term implications
Communicate strategic decisions persuasively based on the specific nature of issues
Act as a brand ambassador for the team to senior clients, serving as an escalation point for critical issues
Own regional financial results and P&L, collaborating with the leadership team to ensure accurate reporting, forecasting, and budgeting
Ensure consistent and equitable administration of all policies and procedures across the region
Ensure compliance with Quality Assurance (QA), policy, and USDA program requirements, completing all required reporting accurately and on time
Recognize and anticipate marketplace trends
Actively participate in partnership meetings, uncover real business needs, and drive retention
Collaborate with Sales and Retention teams to develop and implement strategies for growth, structure deals, present new business opportunities, build client relationships, and negotiate key contract terms