Senior Vice President of Human Resources (36541)
About The Position
Birch Family Services is a leading New York City provider of education, employment, and community support services for individuals with autism and developmental disabilities, with annual revenue just over $100 million. Each year, the organization supports more than 2,000 people across locations throughout New York City. From early childhood through adulthood, including school, employment, and residential supports. Birch delivers integrated services that help individuals achieve their goals across their lifespan. Position Summary The Senior Vice President (SVP) of Human Resources serves as the organization’s senior HR executive and strategic partner to executive leadership. This role is responsible for shaping and executing HR strategy, overseeing all HR operations, and leading employee relations, labor relations, talent acquisition, and workforce development initiatives. Reporting directly to Executive Leadership, the SVP leads a team of approximately 12 HR professionals and supports a workforce of more than 1,000 employees. Regular onsite visits across Birch locations are required to maintain visibility, strengthen relationships, and ensure alignment across programs.
Requirements
- Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or related field
- 10–15 years of progressive HR leadership experience, including at least 5 years in a senior or executive role
- Proven success leading HR teams and managing recruitment, employee relations, and labor relations functions
- Strong labor relations background working with staff in diverse settings with some staff represented by collective bargaining
- Extensive knowledge of employment law, HR strategy, and compliance
- Excellent leadership, communication, relationship-building, and problem-solving skills
- Experience with HRIS systems and data-driven HR practices
Nice To Haves
- Master’s degree preferred
Responsibilities
- Lead and develop a multidisciplinary HR team across recruitment, employee relations, labor relations, and HR operations
- Serve as a strategic advisor to executive leadership on workforce planning, talent strategy, organizational development, and change management
- Develop and implement HR policies, programs, and initiatives aligned with organizational goals
- Facilitate communication related to benefits, compensation, and HR initiatives
- Provide guidance and training to senior leaders on employment laws and best practices
- Oversee the full recruitment lifecycle to ensure equitable, timely, and effective hiring
- Implement talent acquisition strategies that support growth, diversity, and retention
- Partner with operational leaders on workforce planning and staffing forecasts
- Build external partnerships with educational institutions and workforce organizations to expand candidate pipelines
- Direct all employee relations activities with a focus on fairness, consistency, and compliance
- Lead investigations, conflict resolution, performance management, and engagement initiatives
- Manage labor relations for unionized staff, including contract negotiations, grievance administration, and ongoing union partnerships
- Participate in forums that promote staff engagement and organizational culture
- Ensure compliance with all federal, state, and local employment laws and regulations
- Oversee HR audits, documentation standards, and risk mitigation efforts
- Monitor and report on key HR performance metrics and KPIs
- Maintain strict confidentiality and uphold ethical and professional standards
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What This Job Offers
Job Type
Full-time
Career Level
Executive
Number of Employees
1,001-5,000 employees
