Senior Vice President, Client Processing

BNY Mellon • Pittsburgh, PA

8d

About The Position

Senior Vice President, Client Processing At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We’re seeking a future team member for the role of Senior Vice President, Client Processing to join our Depositary Receipts Platform team. This role is located in Pittsburgh, PA . In this role, you’ll make an impact in the following ways: Lead more advanced and complex analytics and reporting services, working to improve and automate Client Processing systems. Manage complex external client issues including ongoing client servicing for various programs, post-sales support, resolving operational issues, and product implementations. Provide extensive expertise in communicating needs and issues with internal and external clients, and serve as a subject matter expert for advanced team issues. Actively contribute to innovative product development, product enhancement, and system testing to ensure accurate and efficient processing of higher value transactions. To be successful in this role, we’re seeking the following:

Requirements

• Bachelor’s degree or the equivalent combination of education and experience is required.
• 12-15 years of total work experience is preferred.
• Proven ability to lead, coach, and mentor junior staff, including supervisory review, training, and approval responsibilities.

Nice To Haves

• Advanced/graduate degree preferred.
• Experience in brokerage processing is preferred.
• Applicable local/regional licenses or certifications as required by the business.

Responsibilities

• Lead more advanced and complex analytics and reporting services, working to improve and automate Client Processing systems.
• Manage complex external client issues including ongoing client servicing for various programs, post-sales support, resolving operational issues, and product implementations.
• Provide extensive expertise in communicating needs and issues with internal and external clients, and serve as a subject matter expert for advanced team issues.
• Actively contribute to innovative product development, product enhancement, and system testing to ensure accurate and efficient processing of higher value transactions.

Benefits

• BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy.
• We provide access to flexible global resources and tools for your life’s journey.
• Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior