About The Position

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators and champions, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We’re seeking a future team member for the role of Senior Vice President, Business Process Improvements/Best Practice Manager to join our team. This role is located in Pittsburgh, PA. In this role, you’ll make an impact in the following ways: 

Requirements

  • Bachelor’s degree or the equivalent combination of education and experience is required.
  • 7-10 years of total work experience preferred with at least 1-3 years in management preferred.
  • Experience in Operations, Business Analysis or Technology preferred.

Responsibilities

  • Leads and controls complex analyses and implementation of highly complex, full-scale projects or a portfolio of projects.
  • Designs full-scale improvement plans that often require collaboration with other functions.
  • Follows all governance standards and provides clear direction and leadership to the Officer team.
  • May enlist the work of more junior managers on larger projects. Ensures teams use of business process improvement standards and explain nuances in methodology.
  • Applies exceptional analytical and communication skills, leads under pressure, innovatively solves problems, and can effectively attain buy-in from clients to drive implementation recommendations forward.
  • Approves team workload and resource proposals from more junior managers.
  • Manages large-scale implementation plans and resources across geographical areas.
  • Uses experience analyzing and working with large, highly complex data sets to guide the team’s generation of actionable recommendations based.
  • Approves implementation plans and resource allocation plans that cover broad geographical areas.
  • Serves as an escalation point and handles escalated issues from the team, other departments, and the clients.
  • Handles escalation of issues that will significantly impact business improvement implementation.
  • Consistently delivers quality business solutions, anticipates, and manages difficult client expectations.
  • Can see ahead to future possibilities and translate these into actionable proposals/business plans.
  • Effectively builds relationships with internal teams and clients.
  • Are an effective leader and structures own projects and decisions to positively affect other parts of the business.
  • Supports and encourages staff through development planning, performance planning, objective setting, and performance review.
  • Coaches and develops more junior managers.
  • Manage team’s successful implementation of large, complex business process improvements.
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