Senior Utility IT Systems Administrator

Eastern Shawnee Companies LLC • Coolidge, AZ

2d • Onsite

About The Position

Eastern Shawnee Companies, LLC (ESC), is a board-governed holding company that proudly represents a collection of tribally owned small businesses providing professional and construction services. As a wholly owned subsidiary of the Eastern Shawnee Tribe of Oklahoma (ESTO), ESC is deeply committed to enhancing and supporting tribal sovereignty while delivering sustainable solutions for our diverse range of tribal, federal, government, and private clients. Our primary focus is empowering tribal communities and promoting economic growth through dedicated services. By leveraging our experience and deep understanding of the challenges faced by tribal entities, ESC aims to be a trusted partner for tribal, federal, municipal, and private clients alike. We are passionate about creating sustainable solutions that benefit our clients and contribute to preserving tribal heritage and the well-being of future generations. We invite you to join us on this transformative journey as we build upon tradition, empower communities, and create a legacy that resonates for future generations. Summary. The Senior Utility IT Systems Administrator provides full-time technical support for the Bureau of Indian Affairs (BIA) San Carlos Irrigation Project (SCIP) Power Division in Coolidge, Arizona. This role is responsible for administering, supporting, and enhancing electric utility information systems, including billing platforms, customer-facing systems, integrations, databases, and supporting IT infrastructure. This position serves as the primary technical resource supporting SCIP’s electric utility operations and requires a strong background in enterprise systems administration, system integrations, data management, and secure handling of sensitive customer information. This opportunity is contingent upon award.

Requirements

• 7+ years of experience in IT systems administration or enterprise application support.
• Experience supporting complex, multi-system environments (billing, customer information systems, or enterprise platforms).
• Hands-on experience with system integrations, databases, and data exchange technologies.
• Familiarity with cloud-based systems, networks, and secure data environments.
• Experience working with sensitive or regulated data (PII or similar).
• Ability to work independently as the primary technical resource supporting a mission-critical system.
• Ability to pass required federal background investigations.

Nice To Haves

• Experience supporting electric utilities (IT/OT) or other regulated infrastructure environments.
• Familiarity with GIS integrations, payment systems, or customer service platforms.
• Prior experience in federal or tribal IT environments.
• Experience with Crystal Reports, SQL queries, UMS.net, NOVOTX Elements, Windows Server

Responsibilities

• Administer and support electric utility information systems, including billing, utility management, customer, and payment platforms.
• Provide day-to-day server administration of a hybrid on-premise and cloud-based environment.
• Support system integrations and data exchanges using APIs.
• Administer customer access systems, payment workflows, and automated service platforms, including an IVR and online portals.
• Support data management, reporting, and the creation of custom MSSQL scripts for integrations with related systems such as GIS and operational technology platforms.
• Ensure secure handling, storage, and access control of systems containing personally identifiable information (PII).
• Provide general IT and network support for utility-related applications, hardware, and communications systems.
• Coordinate with BIA stakeholders and IT leadership to support system upgrades, enhancements, and issue resolution.

Benefits

• ESC offers competitive benefits including medical, dental, vision, individualized savings plans, short term disability, life insurance, and paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed