Senior Unified Communications Engineer

Tyto Athene, LLC • Washington, DC

4d • $130,000 - $140,000

About The Position

Tyto Athene is searching for a Sr. Unified Communications Engineer to support our team.

Requirements

• Valid driver's license
• Ability to obtain Public Trust
• Clearance: Public Trust Clearance required

Responsibilities

• Provide support for Communication Server 2100 (CS2100), Ribbon AS (standalone and Geo configurations), and Cisco Call Manager cluster with SRST CMEs.
• Provide Tier 1 and 2 support for Cisco CUCM, CUC, CSSM, and UCCX systems (version 8 thru 14.x).
• Provide support for customer labs running CRQM, SIP deployments, and CS2100 demonstrations.
• Provide next level support to Network Enterprise Technical Support (NETS), Pre-Inservice (PI), and Global Technical Assistance Center (GTAC) groups.
• Experienced with deployment of CICM, SIP, SCCP, and secure phones, making the necessary CSLAN updates to accommodate for various levels of network security.
• Perform Network Engineering in establishing a network specbook template and auditing customer site specbook.
• Performed integration support and interop testing between Ribbon AS and Microsoft Mediation server for MS Teams.
• MS Teams admin responsible for adding Teams phone service with Direct Routing via Ribbon/Sonus 5400 SBCs.

Benefits

• Health/Dental/Vision
• 401(k) match
• Paid Time Off
• STD/LTD/Life Insurance
• Referral Bonuses
• professional development reimbursement
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees