Senior Unified Communications Engineer

Tyto Athene, LLCWashington, DC
4d$130,000 - $140,000

About The Position

Tyto Athene is searching for a Sr. Unified Communications Engineer to support our team.

Requirements

  • Valid driver's license
  • Ability to obtain Public Trust
  • Clearance: Public Trust Clearance required

Responsibilities

  • Provide support for Communication Server 2100 (CS2100), Ribbon AS (standalone and Geo configurations), and Cisco Call Manager cluster with SRST CMEs.
  • Provide Tier 1 and 2 support for Cisco CUCM, CUC, CSSM, and UCCX systems (version 8 thru 14.x).
  • Provide support for customer labs running CRQM, SIP deployments, and CS2100 demonstrations.
  • Provide next level support to Network Enterprise Technical Support (NETS), Pre-Inservice (PI), and Global Technical Assistance Center (GTAC) groups.
  • Experienced with deployment of CICM, SIP, SCCP, and secure phones, making the necessary CSLAN updates to accommodate for various levels of network security.
  • Perform Network Engineering in establishing a network specbook template and auditing customer site specbook.
  • Performed integration support and interop testing between Ribbon AS and Microsoft Mediation server for MS Teams.
  • MS Teams admin responsible for adding Teams phone service with Direct Routing via Ribbon/Sonus 5400 SBCs.

Benefits

  • Health/Dental/Vision
  • 401(k) match
  • Paid Time Off
  • STD/LTD/Life Insurance
  • Referral Bonuses
  • professional development reimbursement
  • parental leave

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

501-1,000 employees

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