Senior Unified Communications Engineer #1653083

Network Designs•Washington, DC

3d•Onsite

About The Position

We are seeking a skilled Semior Unified Communication Specialist to design, build, test, document, and support a robust Microsoft Teams Voice deployment for an extensive environment of over 800 sites. The role will encompass support across a hybrid environment that includes legacy Avaya and Nortel systems, VOIP telephony, and a diverse set of voice services.

Requirements

U.S. Citizenship is required
Must possess an active TS clearance at the time of application, be willing and able to obtain SCI access, and pass a CI polygraph.
This role is onsite 5days/ week in DC.
Bachelor's Degree in Information Systems, Computer Science, Business Systems, or related IT Management or equivalent combination of education, training, and work experience
8+ years of computer science experience and engineering for Unified Communications Systems.
Extensive understanding of Avaya/Cisco/Managed Secure Telephony Platform (MSTP)/Microsoft TAC/Power BI.
Experience working in an Agile organization using SAFe

Responsibilities

Oversee deployment activities for Microsocft Teams Telephony Deployment across the enterprise.
Manage and troubleshoot Avaya and Microsoft Teams Telephony.
Oversee all engineering activities related to Unified Communications configuration and ensure proper endpoint connectivity.
Resolve technical issues within systems, troubleshoot performance problems, and ensure efficient operations.
Ensure that solutions are configured and optimized to meet business needs.
Maintain and support EVoIP (Enterprise Voice over IP) systems, ensuring peak performance.
Provide essential back-end engineering support for troubleshooting and resolving T4 tickets related to telephony issues, ensuring timely and effective solutions.
Provide business process modeling and reengineering support.
Provide secure reach-back support.
Ensure that technical strategies align with business needs.