Senior Underwriting Operations, Healthcare Liability

QBE Insurance Group Limited • New York, NY

58d • $64,000 - $120,000 • Hybrid

About The Position

The purpose of this role is to support underwriting operations by managing documentation, client records, and submissions, as well as assisting in the development of junior operations underwriters.

Nice To Haves

• Familiarity with healthcare professional liability and medical malpractice insurance products.
• Understanding of policy lifecycle processes including quoting, binding, issuance, and endorsements.
• Experience working with brokers or agents in a support capacity.
• Knowledge of insurance regulatory requirements and compliance standards.
• Proficiency in insurance policy management systems and document handling platforms.
• Exposure to process improvement initiatives or change management in an operational setting.
• Basic understanding of healthcare provider structures (e.g., solo practitioners, group practices, facilities).

Responsibilities

• Quote Support: Assist underwriters in preparing and distributing quote documentation, ensuring completeness and accuracy.
• Binding Coordination: Facilitate the binding process by collecting required documentation and confirming compliance with underwriting guidelines.
• Policy Issuance: Generate and deliver policy documents, certificates, and related materials in a timely manner.
• Endorsement Processing: Handle midterm changes including endorsements, cancellations, and reinstatements.
• Process Improvement: Support the implementation of new workflows, tools, and documentation standards to improve operational efficiency.
• Administrative Support: Maintain organized underwriting files and ensure accurate data entry in policy management systems.
• Internal Collaboration: Coordinate with underwriting, operations, and compliance teams to ensure smooth policy processing.
• Compliance & Documentation: Ensure all activities adhere to internal procedures and regulatory requirements.
• Reporting & Tracking: Assist in tracking underwriting milestones and generating reports for internal stakeholders. and thoroughly

Benefits

• Hybrid Working - a mix of working from home and in the office
• 22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis
• Competitive 401(k) program with company match up to 8%
• Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice
• Tuition Reimbursement for professional certifications, and continuing education
• Employee Network and Community - QBE actively supports six Employee Networks, and many ways to give back to your community

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Insurance Carriers and Related Activities
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees