Senior Transformation Director

JLL • Washington, DC

1d • Onsite

About The Position

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Senior Transformation Director About JLL: We’re JLL—a leading professional services and investment management firm specializing in real estate. We shape the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. As a Fortune 200 company, we help real estate owners, occupiers and investors achieve their business ambitions. We have operations in over 80 countries and a global workforce of over 115,000 individuals. We believe a diverse and inclusive culture is one where everyone succeeds. That’s why we’re committed to creating an environment where we all feel welcomed, valued, and empowered to achieve our full potential. The Opportunity The Senior Transformation Director will lead critical transformation projects to support JLL's enterprise strategy Accelerate 2030, reporting jointly to the Chief Transformation Officer and the Chief Research Officer/Head of Corporate Strategy.

Requirements

• Bachelor’s degree required; advanced degree or PMP / change management certification preferred
• 10+ years of experience in transformation, strategy execution, or programme management, with a proven track record of delivering large-scale change in complex, global organizations
• Demonstrated ability to operate at the senior leadership interface — advising executives, navigating organizational politics, and influencing without direct authority
• Deep expertise in program governance and structured change management
• Experience in professional services and working with large, matrixed organizations
• Exceptional executive communication skills — written and verbal — with the ability to synthesize complexity and drive alignment across diverse, senior audiences
• High degree of personal accountability, strategic judgement, and resilience; comfortable operating with ambiguity and leading through change

Nice To Haves

• Domain expertise within real estate and familiarity with JLL’s business lines is preferred

Responsibilities

• Own end-to-end delivery of high-priority transformation programmes aligned to Accelerate 2030, setting strategic direction and maintaining accountability for outcomes across complex, multi-stakeholder environments
• Lead transformation efforts for the Deepen Client Relationships Imperative and JLL’s global Research and Strategy functions, ensuring initiatives are sequenced, resourced, and governed effectively
• Drive cross-functional alignment across business lines (Leasing Advisory, Capital Markets, REMS) and functions, resolving escalations and removing structural barriers to delivery
• Serve as a trusted adviser to senior sponsors, providing clear program visibility, risk framing, and decision-ready recommendations
• Lead change management and adoption planning, ensuring transformation initiatives land effectively across diverse geographies and business cultures
• Oversee external consultant and vendor relationships in support of programme delivery
• Define and monitor programme KPIs, ROI metrics, and milestone achievement; provide executive-level reporting on business value delivery
• Champion transformation office best practices, contributing to methodology development and capability building across the function

Benefits

• Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level