Senior Training Analyst

North County Transit District•Oceanside, CA

38d

About The Position

Reporting to the Director of Learning and Development, the Senior Training Analyst (STA) is responsible to providing training to staff for a variety of functions and activities. The STA will plan, design, develop, and deliver individual and/or group training and instructional programs, conduct training needs assessments, partner and/or guide technical subject-matter experts to create a training strategy that addresses skills gaps, develop appropriate training materials, and evaluate training delivery and implementation; both for direct and contracted employees, to ensure development of high-quality learning environments that support the District's mission, vision, and business objectives. The Senior Training Analyst provides advanced-level professional training and organizational development work and is considered a subject matter expert with the highest level of knowledge, providing consultation to other department staff and management. STA leads training efforts and initiatives, including curriculum design, content development, logistics, program planning, and evaluation of training programs. The STA must be able to build and maintain strong relationships with various stakeholders and subject-matter experts throughout the District and guide the development and delivery of training, which will be delivered to a wide range of individuals with diverse backgrounds and professional experience. Accountability for getting the job done with minimal supervisory oversight and the ability to thrive in a fast-paced work environment are essential. As assigned, STA may supervise professional, paraprofessional, and/or support staff, including conducting performance evaluations, coordinating training, and implementing hiring, discipline, and termination procedures.

Requirements

Bachelor's Degree in education, organizational development, or a directly related field and five years of training and development experience. A Master's Degree and three years of experience may be required for some assignments.
OR
An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements outlined in law or regulation.
Possess and maintain a California driver's license, Class C, and a satisfactory driving record for the last five years
Maintain compliance with the District's policy regarding Conflict of Interest and Ethics.
Must be able to obtain and maintain annual access to Marine Corp Base Camp Pendleton.
Demonstrated knowledge of adult learning theory and principles, organizational psychology, and change management is desired.
Coordinating deadlines, prioritizing work demands, and assigning/monitoring work performed.
Managing and administering training programs and projects.
Gathering data, analyzing findings, and applying logic and reason.
Researching industry trends, solutions, and best practices.
Ability to interpret and apply local, state, federal, and industry rules and regulations accurately and effectively.
Authoring and preparing original reports, documents, training curriculum, materials, and presentations.
Overseeing the configuration and maintenance of training and development systems, program/process documentation, data, schedules, records, and files.
Exercising political acumen, tact, and diplomacy.
Ability to create and maintain good working relationships through excellent communication and teambuilding skills, including the ability to engage successfully with both internal and external contacts and the public.
Providing customer service.
Utilizes strong technical capability to manage data, troubleshoot problems, provide user support, and enhance operational efficiency.
Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisors, the general public, and others to sufficiently exchange or convey information (both verbally and in writing) and to receive work direction.
Supervising and evaluating staff performance.
Training and coaching staff.

Nice To Haves

C-Suite/Executive Leadership Coaching
Certified Crucial Conversations Instructor
Certified Emotional Intelligence Instructor
Certified CliftonStrengths Instructor
Certified Situational Leadership Instructor
Certified Lean Six Sigma Instructor
Knowledge of transit and rail industry skills and training requirements desired.

Responsibilities

Plans, designs, develops, and delivers individual and/or group training and instructional programs using instructor-led, electronic/web-based, and/or multimedia training methods and formats utilizing experiential learning principles and adult education best practices.
Facilitates training classes, including preparing all materials and completing post-class activities. Coordinates the scheduling, participant registration, confirmation, and logistics.
Collaborates with various stakeholders to monitor, measure, and evaluate the effectiveness of training programs in meeting established goals, objectives, and strategy; identifies program gaps, obstacles, and resource constraints; develops and implements program solutions.
Partners with department managers, contractor managers, subject-matter experts, and organizational leaders to conduct training needs gap analysis, review project deliverables, and training programs to ensure that content and material meet quality standards identified by the District and course objectives, and are delivered by individuals qualified in both subject-matter content and training skills.
Analyzes results and evaluates program effectiveness to ensure desired objectives are achieved.
Manages and oversees the maintenance of the learning management system; reviews and evaluates system effectiveness; recommends and oversees the implementation of system enhancements.
Utilizes strong technical capability to manage data, troubleshoot problems, provide user support, and enhance operational efficiency
Oversees and/or directly leads the design, development, and delivery of a learning curriculum that will deliver pre-defined goals and metrics and support business needs while ensuring compliance with any legal, regulatory, and industry requirements.
Builds and maintains skills/competency framework used to establish career pathing for roles across the organization, both within direct and contractor arenas.
Develops, monitors, and reports on key performance indicators (KPIs) with an emphasis on creating improved organizational performance and maximizing return on investment (ROI).
Maintains professional and technical knowledge by conducting research; attending seminars, educational workshops, classes, and conferences; reviewing professional publications; establishing networks; participating in professional societies; and conferring with representatives of contracting agencies and related organizations.
Ensures proper maintenance of records of training activities, employee progress, and program effectiveness.
Perform other related duties as assigned.