Senior Ticketing Manager - Olympic & Paralympic Games -LA28

TKO•Los Angeles, CA

22h

About The Position

On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture. On Location provides unrivaled access for corporate clients and fans looking for official, immersive experiences at marquee events, including the Olympic and Paralympic Games, FIFA World Cup 2026, Super Bowl, NCAA Final Four, and more. An official partner and/or service provider to over 150 iconic rights holders, such as the IOC (the Milano Cortina 2026 and Los Angeles 2028 Olympic Games), FIFA, NFL, NCAA, UFC, WWE, and PGA of America, the company also owns and operates a number of its own unique experiences. On Location is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company. TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world’s premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality. ON LOCATION On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion, and culture. On Location provides unrivalled access for corporate clients and fans looking for official, immersive experiences at marquee events, including the Olympic and Paralympic Games, Super Bowl, NCAA Final Four, New York Fashion Week and more. An official partner and/or service provider to over 150 iconic rights holders, such as the IOC (Paris 2024, Milano Cortina 2026, LA 2028), NFL, NCAA, UFC and PGA of America, and numerous musical artists and festivals, the company also owns and operates several of its own unique experiences. On Location is a subsidiary of Endeavor, a global entertainment, sports, and content company. ESSENTIAL FUNCTIONS & RESPONSIBILITIES We are seeking an experienced Senior Ticketing Manager for the Los Angeles 2028 Olympic and Paralympic Games. You will manage inventory, collaborate with key stakeholders (including the IOC and OCOG), ensure seamless ticket distribution and contribute to a premium guest experience. Primary Responsibilities Ticketing Operations & Inventory Management · Oversee end-to-end ticketing processes, including inventory management - requests, allocations, returns and consignments · Collaborate with Product, Pricing and Sales teams to optimize ticket strategies and client offerings and review and approve bookings · Assist in the planning and delivery of digital tickets to clients and troubleshoot client inquiries Systems & Data Integrity · Contribute to the design and implementation of ticketing system functionalities for efficient inventory management, reporting and distribution of tickets · Manage quotas and perform audits of ticketing data in systems and related documents · Maintain accurate competition schedules and communicate updates to internal stakeholders · Generate data-driven reports for internal and external presentations and status updates Client and Team support · Work within the On Location Olympic and Paralympic Ticketing team, supporting colleagues and reporting to the Head of Ticketing · Train and supervise ticketing staff/contractors as needed · Collaborate with and support other On Location Functional Areas as required Additional Duties · Liaise with LA28 OCOG and IOC Ticketing and Hospitality teams as required, ensuring compliance and seamless communication · Ensure adherence to Olympic ticketing policies and ethical standards · Other ticketing duties, as necessary to support On Location’s successful delivery of the Olympic and Paralympic Games projects and test events This job description is not designed to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities for this job. The role will evolve according to the needs of the project at each phase of the project. Duties, obligations, and activities may change at any time with or without notice.

Requirements

Minimum 3 years of experience in ticketing for the Olympic and Paralympic Games and other global sporting events with official travel and hospitality providers
Minimum 3 years of experience with event ticketing systems and databases
Excellent computer skills with high proficiency in Microsoft Office suite, in particular advanced capability in Excel, and Airtable
Knowledge of stadia seating plans, layouts and operations
Proficiency in project management applications
Strong customer service ethic
Strong organizational and time management skills, with ability to multi-task and manage concurrent priorities
Fluent in English
Excellent interpersonal skills – written and verbal
Ability to work collaboratively within a team
Proactive in identifying areas where support can be provided in order to meet deadlines

Nice To Haves

Other languages
Experience with CRM tools

Responsibilities

Oversee end-to-end ticketing processes, including inventory management - requests, allocations, returns and consignments
Collaborate with Product, Pricing and Sales teams to optimize ticket strategies and client offerings and review and approve bookings
Assist in the planning and delivery of digital tickets to clients and troubleshoot client inquiries
Contribute to the design and implementation of ticketing system functionalities for efficient inventory management, reporting and distribution of tickets
Manage quotas and perform audits of ticketing data in systems and related documents
Maintain accurate competition schedules and communicate updates to internal stakeholders
Generate data-driven reports for internal and external presentations and status updates
Work within the On Location Olympic and Paralympic Ticketing team, supporting colleagues and reporting to the Head of Ticketing
Train and supervise ticketing staff/contractors as needed
Collaborate with and support other On Location Functional Areas as required
Liaise with LA28 OCOG and IOC Ticketing and Hospitality teams as required, ensuring compliance and seamless communication
Ensure adherence to Olympic ticketing policies and ethical standards
Other ticketing duties, as necessary to support On Location’s successful delivery of the Olympic and Paralympic Games projects and test events