Senior Teller

Northern Trust • Chicago, IL

9d • $48,000 - $72,000 • Onsite

About The Position

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. This is an office-based position and for the effective performance of this role, the duties and responsibilities must be carried out onsite. The Sr. Teller processes and approves transactions for clients within specified limits. Approves other teller transactions within specified limits and provides assistance in processing complex or problem transactions. Monitors, research, inputs, and settles assigned accounts. Cross sells the bank's products and services.

Requirements

• 2-3 years of teller experience.
• Knowledge of teller operations usually acquired through high school level business courses and prior teller experience is required to process complex transactions.
• Math skills are needed to balance the cash drawer.
• Personal computer skills and 10 key adding machine skills are needed to enter and record transactions.

Responsibilities

• Accepts, approves, and processes transactions for clients within specified limits.
• Assists other tellers with the processing of complex transactions and resolving out-of-balance or problem transactions.
• Approves transactions referred by the tellers within specified limits.
• Receives deposits for credit to client accounts, cashes checks, processes savings deposits or withdrawals, receives loan or tax payments, and issues money orders, cashier checks, and travelers' checks
• Balances, inputs, and settles daily sales of travelers' cheques. Inputs daily transmission of savings bond purchases into the fedline. Prepares large currency transaction reports.
• Balances the cash transactions for the unit including the cash drawer.
• Conducts teller audits and performs research to resolve problem situations.
• Identifies fraudulent transactions, forgeries, and counterfeit bills according to established procedures.
• Assists clients with non-standard inquiries regarding the status of their accounts.
• Communicates regularly with personal bankers, personal banking investigators, and partners in various areas of the bank to process transactions, refer new business, request account or product information, and to investigate fraudulent transactions.
• Monitors, conducts research, and balances contra accounts. Investigates and collects charge backs on accounts.
• Responds to client needs and cross sells the bank’s products and services.

Benefits

• Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits.
• Northern Trust also provides a discretionary bonus program that may include an equity component.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees