Senior Teller

Rogue Credit Union•Medford, OR

10h•Onsite

About The Position

Using our Unsurpassed Service Factors to promptly and accurately process members financial transactions. Provide leadership, coaching and supervision to the support staff in the branch as needed.

Requirements

Up to six months of similar or related experience
A high school education or GED.
Courtesy, communication, and diplomacy are essential elements of the job.
Must have good communication skills
Ability to multi-task, operate 10 key calculator and computer keyboard skills.

Responsibilities

Schedule, train, coach, and monitor the work and activities of the teller line.
Is the lead teller and is first point of contact for the other staff.
Ensures compliance of regulations and security of program at all times, coordinates teller activities.
Responds to members requests, problems and complaints, and/or directs members to the proper person for specifiic information and assistance.
Receives and processes member financial transactions, including but not limited to deposits, withdrawals, loan payments, money orders, travelers checks, transfers, etc. as directed.
Processes closed accounts.
Opens new accounts and services for existing accounts.
Accurately maintains and balances cash drawer and daily transactions, ATM's, vault, cash dispatch machines, maintains member records, etc.
Collaborate and assist with other department/branches to maintain unsurpassed service across all areas of the credit union
Promotes a sales culture by effectively cross selling credit union products and services to meet each members needs.
Proactively performs other duties as needed or assigned.