(USA) Senior Technology Operations

WalmartBentonville, AR
13d$80,000 - $202,000Onsite

About The Position

Position Summary... What you'll do... Sales Ops/Tech Ops Business Insights – Walmart Marketplace About Walmart Us eCommerce At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability — and everything in between. As a Walmart associate, you will play a critical role in shaping the future of shopping with highly talented individuals, in an environment that values dedication, ingenuity and collaboration. Here, your work makes an impact every day. What are you waiting for? You will make an impact by: Contribute to a high-performance culture delivering multiple projects, priorities in a fast-paced environment. Deliver key data-driven business insights to identify opportunities that will drive new seller acquisition strategy. Perform deep-dive analysis across all areas of the Marketplace New Seller Acquisition experience to drive platform growth. You’ll sweep us off our feet if you: Deliver best-in-class analytic capabilities and solutions, both in the solutions being deployed and in the soft-skills utilized to be effective in a large, dynamic organization. Conducting advanced statistical analysis to provide recommendation of relevance, applicability, and efficiency of features, services. Designing and developing dashboards and data visualizations to enable decision making and to communicate results to leadership. Answering complex business questions via data to enable business and product owners to make critical decisions. Driving understanding of customers and their interaction with products, through in-depth analyses of user behavior and engagement.

Requirements

  • 3+ years of experience in data analytics or other relevant roles
  • Proficient in MS Excel
  • Proficiency in SQL, GCP and R/Python
  • Proficiency in Data Analytics Platforms. Ex: Looker, Tableau, Salesforce
  • Extremely organized with excellent attention to detail
  • Excellent verbal and written service and communication skills
  • Strong analytical, conceptual, and problem-solving skills
  • Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years’ experience in project management, program management, program operations, or related area.
  • Option 2: 5 years’ experience in project management, program management, program operations, or related area.

Nice To Haves

  • Bachelor's degree in a relevant and quantitative field and/or relevant work experience (e.g., Operations Research, Economics, Management Science, Business Analytics, Statistics)
  • Knowledge about eCommerce Environment
  • Ability to analyze data and present findings
  • Resourceful self-starter who can drive projects autonomously
  • Teradata, ThoughtSpot/Tableau Understanding.
  • Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 2 years’ experience in project management, program management, program operations, or related area.
  • We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
  • The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Responsibilities

  • Contribute to a high-performance culture delivering multiple projects, priorities in a fast-paced environment.
  • Deliver key data-driven business insights to identify opportunities that will drive new seller acquisition strategy.
  • Perform deep-dive analysis across all areas of the Marketplace New Seller Acquisition experience to drive platform growth.
  • Deliver best-in-class analytic capabilities and solutions, both in the solutions being deployed and in the soft-skills utilized to be effective in a large, dynamic organization.
  • Conducting advanced statistical analysis to provide recommendation of relevance, applicability, and efficiency of features, services.
  • Designing and developing dashboards and data visualizations to enable decision making and to communicate results to leadership.
  • Answering complex business questions via data to enable business and product owners to make critical decisions.
  • Driving understanding of customers and their interaction with products, through in-depth analyses of user behavior and engagement.
  • Exceptional analytical, quantitative, and critical thinking skills.
  • Audit existing rules and recommend improvements to continue to grow the business.
  • Assist in the creation and implementation of strong operating models and insights to support new ways of working with various teams in Walmart.
  • A desire to build a strong understanding of the marketplace ecosystem & business model.
  • Leverage advanced data analytics and statistics to effectively synthesize, visualize, and communicate ideas to others; storytelling using data.
  • Comfortable being presented with complex tasks and using problem solving skills to own the end-to-end development of scalable reporting resources.
  • Deliver solutions that answer immediate questions but also having the foresight to anticipate future asks and proactively working to build the answers to those problems.

Benefits

  • At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.
  • Health benefits include medical, vision and dental coverage.
  • Financial benefits include 401(k), stock purchase and company-paid life insurance.
  • Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
  • Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
  • You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
  • Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
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