Senior Technology Manager - Data Performance Automation Services

Bank of America•Charlotte, NC

22h•Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! This job is responsible for building and leading a team to deliver technology products and services that meet business outcomes. Key responsibilities include developing a technology strategy, ensuring technology solutions comply with applicable standards, promoting design, engineering, and organizational practices, and advocating and advancing modern, Agile solution delivery practices. Job expectations may include coaching, mentoring, providing feedback and hands on career development, identifying emerging talent, fostering leadership skills, and managing stakeholders. The Senior Manager will be a key leader within the Data Performance Automation Services group in the PECM organization. This role is responsible for leading and overseeing all development efforts for the distributed computing and data analytics platform ecosystem. The Senior Manager will drive strategy, architecture, development, testing, and implementation across Hadoop‑based platforms and associated automation and performance services. This role requires a strong blend of technical leadership, hands‑on engineering expertise, platform performance knowledge, and cross‑functional collaboration, with accountability for delivery, quality, and scalability.

Requirements

Strong hands on development experience in one of the following languages; C++, Java, Scala, Python
Must have experience in Shell scripting
Expertise in data management and querying using SQL, PL/SQL, and Python.
Experience with machine learning frameworks, i.e. (TensorFlow, Keras, PyTorch)
Experience with ML and NLP libraries such scikit learn, spaCy
Excellent written, verbal, and presentation skills.
Must have experience managing and leading a team of 8+ individuals.

Nice To Haves

Deep experience with Big Data technologies
Experience implementing and operating Enterprise Data platforms, such as AWS, Azure, GCP

Responsibilities

Builds and manages teams by performing financial activities to inform workforce strategy and hiring practices, setting and tracking maturity and quality objectives, and training employees/teams to address feedback and achieve quality and performance objectives
Facilitates performance and career development of employees/teams through performance reviews, coaching, and creating development plans that are needed to build competencies and skills
Manages solution delivery and application performance in production (app health, resiliency, performance, security, enterprise data management standards, audit exams and reviews), ensuring all relevant risk, financial, and compliance policies are met
Manages relationships with business and technology partners and leads and creates followership in Communities of Practice in the organization
Contributes to the technology strategy for their technical domain
Creates an inclusive and healthy working environment and helps to resolve organizational impediments/blockers
Ensures that execution is aligned with product strategy by working with product management and other stakeholders
Lead all development initiatives across Hadoop‑based platforms, including Cloudera Data Platform (CDP), Pepper data and other Enterprise data platforms.
Own development for Enterprise Data platform, Platform Benchmark Services, Performance onboarding & Provisioning Automation, and Storage/Compute Separation initiatives.
Design and develop technical architectures enabling large‑scale Data Analytics Platform stacks, both on‑prem and cloud, following industry best practices.
Lead and support CI/CD implementations, with hands‑on experience using Jenkins and related pipelines.
Define and develop standards and methodologies for platform benchmarking, performance testing, evaluation, data security, and data privacy.
Design best practices and review processes to ensure consistency across development teams.
Define the Test Management Strategy, partnering with Architects, System Administrators, and Release Train Engineers to ensure platform availability and readiness.
Ensure ongoing test data relevance by identifying and resolving production and application development challenges.
Calculate optimal data sets for integrated testing, and evaluate, integrate, refresh, and manage environments.
Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals.
Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.
Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.
Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.
Provides inspection, coaching and feedback to motivate, differentiate and improve performance.
Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
Assesses talent and builds bench strength for roles across the organization.
Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.