Senior Technician

Convergence Usa, Inc. • Mebane, NC

7d

About The Position

Works with Lead Installers and independently, in the completion of installs and service calls. Responsible for timely completion of daily procedures and paperwork they are assigned. Tech is also responsible for assigned vehicle care and maintenance. Requires excellent communication skills Self-motivated, task-driven, and able to apply “best practices” theory Strong problem-solving skills Ability to create in the field solutions Ability to use hand and power tools Develop and maintain proficiency in the following areas: Key Job Responsibilities: Complete complex audio/video installs and setup Control system (lighting/shading) and Theater room installation Satellite/Cable systems setup and install Advanced troubleshooting of simple and complex systems Advanced networking/data system install and setup Strong programming of advanced systems Advanced understanding of multi-room systems and setup Advanced understanding of security system programming and design Tech 2 or better certifications (or obtain within 6 months of hire) Completion of Alarm.com Academy (or obtain within 6 months of hire) Completion of ProSource University within the first year of employment

Requirements

• Strong verbal and written communication skills
• Highly detailed, organized, and multitask driven
• Ability to work on rotating “on-call” service schedule
• Proficient in all Lead level qualifications
• Assist in training and evaluation of up to Lead level technicians
• Excellent skills with desktop and mobile computing
• Clean driving record and background check (required for DCJS certification)
• Minimum of 2 years of field experience
• Control4, Crestron, or Lutron Experience

Responsibilities

• Complete complex audio/video installs and setup
• Control system (lighting/shading) and Theater room installation
• Satellite/Cable systems setup and install
• Advanced troubleshooting of simple and complex systems
• Advanced networking/data system install and setup
• Strong programming of advanced systems
• Advanced understanding of multi-room systems and setup
• Advanced understanding of security system programming and design
• Tech 2 or better certifications (or obtain within 6 months of hire)
• Completion of Alarm.com Academy (or obtain within 6 months of hire)
• Completion of ProSource University within the first year of employment

Benefits

• 401(k) matching
• Company parties
• Competitive salary
• Dental insurance
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees