Senior Technical Writer

Neros TechnologiesTorrance, CA
$100,000 - $145,000

About The Position

As the Senior Technical Writer, you will own the documentation that enables operators to successfully deploy and use Neros systems in real-world environments. You will translate complex drone systems into clear, concise guidance that warfighters and partners can rely on in the field.

Requirements

  • 5+ years of experience in technical writing, preferably supporting hardware products, robotics, aerospace, or defense systems
  • Proven ability to create clear, operator-focused documentation such as user manuals, quick start guides, troubleshooting guides, and system documentation
  • Experience writing release notes and product change documentation for software or hardware updates
  • Strong ability to translate complex technical concepts into clear, concise language for non-engineer users
  • Experience collaborating with engineering teams, product teams, and support organizations to gather information and document system behavior
  • Experience maintaining product specifications and versioned documentation as products evolve
  • Ability to independently interview subject matter experts and extract the information needed to build accurate documentation
  • Familiarity with documentation workflows and tools, including version control, documentation platforms, or knowledge base systems
  • Strong organizational skills with the ability to manage multiple documentation projects and product releases simultaneously
  • High attention to detail and commitment to producing accurate, reliable documentation for mission-critical systems

Nice To Haves

  • Experience writing documentation for drone systems, robotics, aviation, or other complex hardware systems
  • Familiarity with FPV drones and unmanned systems
  • Experience producing field-ready documentation formats such as quick-reference cards, checklists, and laminated operator guides
  • Experience collaborating with designers to create diagrams and technical illustrations
  • Experience with Adobe Illustrator or other diagramming tools
  • Background working with military operators or defense-related products
  • Experience designing documentation workflows and systems that improve update speed and documentation maintainability
  • Experience supporting documentation for rapidly evolving products in startup environments

Responsibilities

  • Create and maintain operator-facing documentation including user manuals, quick start guides, troubleshooting guides, system specifications, and release notes
  • Identify ways to improve how documentation is created, updated, versioned, and distributed so that updates can be released quickly alongside new hardware and software features
  • Draft diagrams, workflows, and system explanations
  • The ideal candidate is someone who enjoys simplifying complex technical systems, thinks from the perspective of the operator, and takes ownership of ensuring that documentation keeps pace with product development
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