Senior Technical Trainer (Remote)

CrowdStrike • Austin, TX

1d • Remote

About The Position

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About the Role: We are seeking an experienced Cyber Security Technical Trainer to drive the technical and commercial proficiency of our global sales and solutions engineering partners. In this role, you will serve as an architect of partner success, developing and delivering expert instruction on the CrowdStrike platform. A main focus is to train the trainers at our distributors. Your mission is to ensure the front-line teams move beyond "feature-listing" to conduct masterful technical discovery and deliver high-impact demonstrations that solve critical CISO/CIO pain points. Success in this position demands a multidisciplinary blend of technical cybersecurity expertise, proficiency in IT infrastructure, comfort with Agentic AI and AI for Security and educational leadership, paired with understanding of sales motions. You will act as a force multiplier, enabling partner Account Executives (AEs) and Sales Engineers (SEs) to articulate the business and technical value of CrowdStrike's portfolio to deliver the right solutions to customers and prospects while staying at the cutting edge of industry trends. Location: Preferably in Austin, TX but open to remote in the USA.

Requirements

• 10+ years experience in presales engineering, technical training, or consulting within the cybersecurity industry.
• Practical, hands-on expertise in one or more of the following enterprise cybersecurity areas: SOC operations, SIEM/SOAR, EDR/XDR, Threat Intelligence, Identity Security, SaaS Security, Cloud Security.
• Hands-on proficiency in IT infrastructure and architecture, including cloud and on-premises networking and compute platforms.
• Delivers clear, impactful presentations and interactive training to both technical and business audiences.
• Exhibits an exceptional ability to demystify complex technical concepts for non-technical stakeholders while maintaining credibility with engineering teams.
• Possesses working knowledge of MEDDIC and value-based selling methodologies.
• Holds a bachelor’s degree or higher in a technical or business-relevant field.
• Demonstrates strong intellectual curiosity and competitive drive, with a clear commitment to continuous learning and professional growth.
• Willing to travel as required to support partner and customer events.
• Fluent in English.

Nice To Haves

• Hands-on experience in cybersecurity operations.
• CrowdStrike Falcon certifications (e.g., CCFA, CCFR) or industry-recognized certifications (e.g., SANS, CISSP, CEH, OSCP).
• Strong hands-on understanding of the CrowdStrike Falcon platform or equivalent competitive solutions across endpoint security, threat intelligence, or SIEM integration.
• Experience across incident response, digital forensics, or security-focused AI infrastructure.
• Background in curriculum development or in designing and delivering T3 technical training programs at scale.
• Proficiency in Spanish is a plus, but not required.

Responsibilities

• Deliver high-impact instructor-led training (ILT)—both virtual and in-person—spanning the entire sales lifecycle—from initial opportunity identification and value positioning to the delivery of world-class "outcome-based" technical demonstrations, health checks, and risk reviews, and Proof of Value (POV) engagements.
• Enable AEs and SEs to articulate the intersection of business value and technical superiority, ensuring they deliver the right solutions to complex prospect environments.
• Leverage deep expertise in IT infrastructure, including data centers, cloud, SaaS and networking, to provide context-rich training.
• Execute Train-the-Trainer (T3) instruction to certify partners, providing ongoing mentorship to ensure global instructional quality.
• Maintain subject matter technical and commercial expertise across the CrowdStrike portfolio and deep understanding of the competitive landscape.
• Maintain a rigorous continuous learning cadence, staying current on the evolving threat landscape and industry trends through consistent technical and commercial up skilling, ensuring "lead-from-the-front" subject matter expertise with hands-on experience in Falcon via personal learning and shared labs.
• Demonstrate the technical agility to master and deliver training on CrowdStrike's Agentic AI solutions across use cases.
• Monitor training performance metrics to provide strategic recommendations for content enhancement and instructional design.
• Leverage data-driven insights to evaluate the impact of enablement programs and track participant mastery, ensuring learning outcomes translate directly into field performance.
• Evaluate the readiness of prospective trainers, ensuring a consistent, world-class enablement experience across the global partner network.
• Act as an evangelist for new products, solutions, and initiatives, fostering internal momentum while leveraging performance metrics to optimize curriculum impact and ensure global partner readiness.
• Collaborate with instructional designers to enhance existing content and develop new courses by providing subject matter expertise and real-world implementation feedback.
• Collaborate closely with our Alliances and Solution Architecture teams, to effectively prioritize and focus on key partner initiatives and regional plans
• Act as a cross-functional bridge between the field and CrowdStrike internal teams to ensure that enablement assets, product direction, and marketing strategies align with the evolving commercial and technical requirements and competitive challenges encountered by our global partners.

Benefits

• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified™ across the globe

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees