Senior Technical Solutions Engineer - Advanced Packaging

Intel Corporation•Austin, TX

13d•$160,980 - $311,040•Hybrid

About The Position

Join Intel Foundry Services as a Senior Technical Solutions Engineer - Advanced Packaging and become the cornerstone of customer success for our key Packaging and Test accounts. This critical role combines technical expertise with customer relationship management to drive adoption of Intel's advanced technology solutions, including our cutting-edge Advanced Packaging capabilities.

Requirements

Bachelor's degree in Electrical Engineering, Materials Science, Mechanical Engineering, Chemical Engineering, or in a related field
5+ years of experience in one or more of the following: Semiconductor Packaging, Assembly/Test, Backend Manufacturing, Operations, Product Engineering, Field Applications, or customer-facing engineering roles
8+ years of Semiconductor experience

Nice To Haves

Post graduate degree in Electrical Engineering, Materials Science, Mechanical Engineering, Chemical Engineering, or related field
Experience in Advanced Packaging Technologies including 2.5D/3D, Chiplets, HBM, HSIO, SiP, Power Delivery, and Thermal Management
Experience with Advanced Package Manufacturing, Bumping, Assembly, and Test processes
Experience with DOE, FMEA, yield analysis, and failure analysis methodologies
Project management and customer-facing experience
Flexibility for travel as needed

Responsibilities

Serve as the primary customer interface, building trust and ensuring seamless communication throughout all engagement phases
Act as the Voice of the Customer within Intel Foundry, advocating for customer priorities and expectations across all internal functions
Partner directly with customers to understand packaging challenges and requirements
Provide expert technical consultation on packaging solutions and processes
Connect customers with Intel Foundry's technical experts for specialized insights
Work with Technology Development, Product Engineering, Manufacturing, Operations, and Customer Engineering teams
Influence product and technology roadmaps through customer feedback and market insights
Coordinate internal Intel resources to ensure customer success
Develop and maintain comprehensive Statements of Work (SOW) documenting requirements, commitments, deliverables, and milestones
Manage complete customer engagement lifecycle from design award through high-volume manufacturing and end-of-life
Track commitments, action items, and escalations while monitoring risks and dependencies
Drive resolution of qualification and delivery issues
Provide clear, regular status reports to customers and leadership
Facilitate effective communication between technical and business stakeholders