Senior Technical Services Engineer - Oahu

hawaiianel•Honolulu, HI

8d•$109,900 - $142,600

About The Position

We recognize our competitive advantage -- our people. We believe in our people, who share our vision of meeting the needs of our employees, customers, and communities and who carry out the continued success of the company. Our employees are committed to the company's foundational values: integrity, excellence, teamwork, environmental stewardship, and community commitment. In turn, we invest in our employees, providing opportunities for challenge and advancement and offering a competitive compensation package. BRIEF POSTING DESCRIPTION: The P SS POWER QUALITY CUSTOMER SOLUTIONS & SERVICES Department of the P CUSTOMER SOLUTIONS Division at Hawaiian Electric Company has 1 Management vacancy available. (Role: Professional) JOB FUNCTION: Serves as a technical resource in the areas of power quality, power systems, control systems, commercial electro-technologies, data acquisition and instrumentation, and the optimization of customer end-use technologies. Prepares customer systems site assessments, project proposals and financial analyses, and acts as project engineer/construction manager for Hawaiian Electric (“Company”) power quality and efficient customer end-use technologies programs/projects in the commercial, governmental, and residential sectors. Performs customer technology applications research, investigation, planning and implementation working closely with key customer accounts and keeping in close contact with and effectively utilizing EPRI and EPRI resources.

Requirements

Electrical or Mechanical engineering degree (Bachelor of Science or Master of Science) from an ABET-accredited college or university is required.
State of Hawaii Professional Engineer (PE) License is desirable.
Demonstrates detailed knowledge of the application of engineering theories and principles that are pertinent to the Job Responsibilities. This includes knowledge of electrical power systems (utility and in-building systems), distributed renewable energy generation and energy storage systems, emergency generator systems, power quality, HVAC&R equipment and systems, control systems, data acquisition, and remote communications.
Hands-on experience and knowledge of direct digital controls (DDC), HVAC&R equipment (chillers, heat pumps, compressors, pumps, pump packages, control valves, sensors, relays, valves, heat exchangers, materials selection, piping systems design, electrical control and power systems, etc.) is desirable.
Working knowledge of marketing and project management principles and concepts usually acquired through marketing and/or engineering experience including services provided by Energy Services Companies.
Detailed knowledge of personal computers and standard software applications such as Microsoft Office. Knowledge of Autocadä, Visioä, Microstationä, or other CAD software is highly desirable.
Ability to perform independent research and work in a creative, innovative, and motivated fashion.
Ability to perform detailed financial analysis using skills usually obtained through completion of Engineering Economics, Capital Investment Courses, or similar courses in college. Additional course work in accounting and finance would be desirable.
Must have or be able to qualify for a State of Hawaii driver's license. Must meet the standards for frequent required driving positions consistent with the Hiring Standards for Required Driving Positions policy. These standards may be adjusted periodically to meet business and safety objectives.
Must be a self-starter with a clear ability to research, plan, organize, execute, and report on work with little supervision.
Effective interpersonal skills with the ability to handle difficult and/or sensitive issues with tact, courtesy, and discretion. This skill must be displayed under demanding conditions in the field and over the telephone.
In-depth analytical, organizational, planning, and conceptual skills to handle multiple projects, programs, and priorities concurrently.
Effective oral, written, listening and platform skills to communicate with all levels inside and outside of the organization.
Extensive (7 or more years) of experience in engineering or a related technical field.

Responsibilities

As the customer’s trusted energy partner, provides consultation services to major commercial, industrial, and residential customers, with a focus on resolving customer issues related to power quality; efficient customer end-use technologies including equipment selection/sizing, economic feasibility, maintenance and identifying and solving operational issues; customer demand reduction and power factor optimization strategies; and demand response integration opportunities.
Supports, develops, implements, and plans various Power Quality programs and services (both commercial and residential), including onsite customer monitoring, and educational outreach, including scheduling and presenting customer power quality and end-use technologies workshops.
Continues the active co-development with EPRI and the Grid Power Alliance of the Open PQ Dashboard to improve customer power quality and enhance Hawaiian Electric’s grid modernization efforts.
Conducts field surveys and site inspections to investigate customer equipment, systems and operations. Designs and installs power quality and data acquisition instrumentation systems and software as necessary.
Actively advocates/plans the use of new clean energy technologies and electro-technologies that can reduce customer bills and/or improve customer operations.
Works closely with internal partners including engineers, account managers, Risk Management, Customer Service, Legal, and Demand Response Departments to identify, develop and critique new opportunities for customer technology applications, projects and services, as well as investigate, troubleshoot, document, and diagnose customer power quality claims issues.
Serves as project engineer and construction manager for research, demonstration and development (RD&D), and above-the-line (ATL) and/or below-the-line (BTL) customer systems optimization and power quality projects with new revenue potential for the company. Responsibilities include project scheduling, budget preparation, tracking and maintenance, supervision of outside consultants and contractors, and front-line interface with the customer.
Works closely with System Operations and Engineering Departments to integrate and optimize the function, utility and application of Power Quality within the Company.
Conducts research and actively pursues applications of electro-technologies such as HVAC&R (heating, ventilation, air conditioning and refrigeration), lighting, energy storage technologies and systems, power factor correction, voltage dip ride-through devices, harmonic filtering, transient voltage surge protection, advanced data acquisition and control systems, and Internet based data collection, archiving, analytics and visualization, etc.
Keeps abreast of industry power quality issues/technology, customer technologies, clean energy, energy storage, Internet technologies, and other new technologies that impact customer energy bills, customer operations, and bolsters the company’s role as a trusted energy partner to our key customer accounts.
Participates in Company emergency response activities as assigned, including any activities required to prepare for such emergency response.