Senior Technical Program Manager

Attentive

70d•$130,000 - $175,000

About The Position

The PMO at Attentive is responsible for managing the delivery of top company initiatives and helping guide them from planning all the way through execution and ultimately tracking the results / KPIs and reporting them. We drive delivery excellence across the enterprise to ensure business outcomes are achieved. At Attentive, you will have the opportunity to drive impactful technical programs, work directly with high-performing engineering teams, and influence how we deliver value to our customers. If you are passionate about managing complex technical programs and enabling teams to succeed, weâd love to hear from you!

Requirements

Experience: 5+ years of experience as a Technical Program Manager, with a proven track record of delivering complex technical programs/products from inception to launch
Technical Expertise: Strong understanding of software development lifecycle and engineering processes, with the ability to engage deeply with engineering teams and other stakeholders on product development lifecycle best practices
GTM Alignment: Demonstrated ability to align technical program execution with Go-To-Market strategies, ensuring smooth collaboration and synchronization between Engineering, Product, Design, and GTM teams (Finance, Marketing, Strategy & Operations, Legal, Sales, Customer Success) to meet business outcomes
Cross-Functional Leadership: Demonstrated ability to lead across Engineering, Product, Design, and other teams to align on priorities and drive execution
Exceptional Communication: Strong verbal and written communication skills, with experience tailoring messages for technical and non-technical audiences at all levels
Problem Solving & Execution: Analytical mindset with a focus on identifying solutions to challenges and delivering outcomes. Experience managing ambiguity and competing priorities
Agile Practices: Hands-on experience with Agile frameworks and methodologies, including Scrum, Kanban, or SAFe, and a track record of improving team workflows
Self-Starter: Thrives in a dynamic, fast-paced environment where autonomy, ownership, and proactive decision-making are key
Continuous Improvement: Committed to driving process improvements and leveraging feedback to enhance future program delivery

Responsibilities

Drive Delivery of Complex Programs: Ensure successful planning, execution, and delivery of programs that require alignment across Engineering, Product, Design (EPD), and Go-To-Market (GTM) teams. Develop and publish release plans based on product requirements, technical challenges, operational needs, and GTM constraints
Ensure Accountability Across Teams: Ensure all parties are aware of the work for which they are responsible, and partner with leads to map dependencies and sequence work effectively
Identify & Mitigate Risks: Work with your EPD & GTM initiative leads to proactively surface and resolve risks and issues within teams before escalating to leadership when necessary
Maintain Stakeholder Visibility: Maintain full visibility with leadership and other critical stakeholders throughout the planning, execution, and launch of new products and features, including raising escalations when needed
Track Results & KPIs: Ensure results and KPIs are defined, tracked, and consistently reported to measure program success
Conduct Post-Mortems: Lead post-mortems to assess lessons learned and implement improvements for future initiatives
Support team level project execution and operations to ensure teams are positioned to successfully ship & maximize their velocity â adjusting depth and frequency based on project priority, complexity, timelines, and risks
Support Team-Level Objectives: Collaborate closely with engineering managers and teams to ensure alignment with team goals, milestones, and deliverables. Partner with Product and Design to ensure requirements are clear, prioritized, and achievable
Enable Technical Decision-Making: Partner with engineers to understand technical challenges, facilitate discussions, and help balance trade-offs between scope, quality, and speed
Coordinate Cross-Team Dependencies: Act as a bridge between engineering teams and other stakeholders, ensuring dependencies are well-documented and timelines are met
Optimize Agile Practices: Facilitate sprint planning, stand-ups, retrospectives, and other Agile ceremonies, ensuring the teams operate effectively and efficiently to plan and execute
Drive Process Improvements: Identify and address bottlenecks, inefficiencies or gaps in engineering workflows. Implement solutions that enhance team productivity
Ensure Delivery Transparency: Maintain clear documentation and reporting for team progress, risks, and decisions, ensuring alignment across all stakeholders