Senior Technical Program Manager

Microsoft•Redmond, WA

18d

About The Position

Ready to shape the future of how Microsoft operates its ~$250B+ business portfolio? Are you passionate about AI, data, and transformative user experiences? Do you bring energy, curiosity, and a strong sense of ownership to your work? The Finance Data & Experiences (FD&E) organization is on a mission to redefine how Microsoft measures, monitors, and optimizes its global business — and we’re looking for top talent to join us. This is a unique opportunity to lead with bold ideas, apply cutting-edge technology, and work across Finance, Sales, Marketing, Business Operations, and Product Engineering to deliver high-impact business solutions. The right candidate will thrive in fast-paced, cross-functional environments, bring fresh thinking to complex problems, and be eager to learn to take ownership of end-to-end processes and outcomes. Join us and be part of a team that’s pushing the boundaries of innovation, taking risks, and implementing AI to drive business excellence At FD&E, we foster a culture of customer centricity, innovation, agility, and transparency — and we’re building a team that’s ready to help Microsoft chart its next chapter in AI-driven business excellence

Requirements

Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.
2+ years experience managing cross-functional and/or cross-team projects.

Nice To Haves

Bachelor's Degree AND 8+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.
6+ years experience managing cross-functional and/or cross-team projects.
1+ year(s) experience reading and/or writing code (e.g., sample documentation, product demos).

Responsibilities

As a Senior Technical Program Manager, you will own partner closely with finance and business stakeholders to understand their business needs, translate those needs into technical requirements, and collaborate with our engineering team to deliver solutions that help our users make data-driven business decisions in support of the Microsoft Customer And Partner Solutions (MCAPS) Finance team.
This Senior Technical Program Manage role will accelerate your career growth by enabling you to develop deep technical skills in program management and leading-edge Business Intelligence technologies, to hone your business and financial acumen, and to become adept at solving tough problems like meeting customer needs while addressing engineering priorities like long-term sustainability of the systems we build.
Creates relationships to drive orchestration and integration efforts for the development and implementation process of multiple feature areas (e.g., product, services) for large and complex cross functional projects with internal teams and external partners.
Collaborates and coordinates across organizations to ensure alignment on product management and release, including tradeoffs, adjustments, and improvements as feasible.
Defines the program(s) goals and prioritization for the multiple feature areas they own.
Translates the needs of the organization and other teams into program goals and prioritized deliverables based on data-focused analysis.
Engages in active risk management (proactive and reactive) to identify risks and propose mitigations for risks using data (e.g., telemetry, usage, net satisfaction, customer satisfaction).
Partners with the finance and engineering teams to contribute, prioritize, and deliver on the roadmap for multiple feature areas.
Understands the value proposition for the multiple feature areas and answers technical questions on the multiple feature areas they own.
Collaborates with others to track, coordinate, and communicate end-to-end project schedules (e.g., epics, sprint/semester plans, milestones, timelines, releases) for multiple feature areas.
Works with others to establish and monitor processes, and helps hold stakeholders accountable for following the established schedule and processes.
Helps track and manage dependencies to enable cohesive, connected user scenarios, and to identify potential risk areas and escalate appropriately.
Makes adjustments or course corrections when projects are not aligned to schedules or goals.
Validates use-case and scenario outcomes, and performance targets that are being achieved.
Drives continuous quality improvements of the delivery.
Writes readable and extensible test cases from scratch to test code and improve quality.
Acts as a technical advisor to educate and evangelize the group of feature/feature areas (e.g., product, service) they work on with customers via meetings, presentations, and other forums.
Participates in direct customer (internal and/or external) engagements to solicit feedback and understand their experiences with the group of features/feature areas (e.g., product, service).