Senior Technical Program Manager, Central Learning Solutions (CLS), Technology

Amazon • Bellevue, WA

2d

About The Position

We are seeking a Senior Technical Program Manager to drive the execution and
delivery of Amazon's AI-powered Learning Intelligence Platform. You will
coordinate cross-functional teams including Data Engineering, Applied Science,
Measurement Science, Software Development, and global Learning teams to deliver
a unified, intelligence-based ecosystem that consolidates fragmented learning
data, systems, and definitions into a single, governed source of truth.

In this role, you will manage complex technical programs that enable
standardized impact-measurement frameworks, self-service analytics,
natural-language data access, and predictive insights. You will work closely
with Product Management, Engineering, and stakeholder teams to ensure successful
delivery of platform capabilities that support real-time intelligence and
long-term scalability across NA Operations, EU Operations, and corporate
functions.

You'll be joining a creative, fast-paced, entrepreneurial environment where
you'll be at the center of Amazon innovation. The Central Learning Solutions
(CLS) team continues to push boundaries in creating revolutionary experiences
for our Learners and Learning Admins.

Requirements

• 5+ years of technical product or program management experience
• 7+ years of working directly with engineering teams experience
• 3+ years of software development experience
• 5+ years of technical program management working directly with software engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules

Nice To Haves

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Responsibilities

• Drive end-to-end delivery of Learning Intelligence Platform initiatives, coordinating across Data Engineering, Applied Science, Software Development, Analytics and Operation
• Technical architecture implementation: semantic layers, data pipelines, real-time event ingestion, APIs, and metadata governance. Coordinate integration strategies with existing learning systems and siloed systems
• Facilitate alignment across Product Management, Engineering, and business stakeholders on program priorities, dependencies, and trade-offs.
• Coordinate with Director+ and VP-level stakeholders to communicate program status, risks, and mitigation strategies.
• Coordinate development of self-service insights capabilities including natural-language querying, guided workflows, and automated/predictive intelligence.
• Identify and mitigate technical risks, dependencies, and blockers across complex, multi-team programs.
• Establish operational mechanisms including monitoring, incident response, and continuous improvement processes.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed