Senior Technical Program Manager

TriNetAtlanta, GA
5hOnsite

About The Position

The Senior Technical Program Manager is a key member of the ASO product team, responsible for overseeing the successful planning, execution, and delivery of the ASO product roadmap through effective coordination, reporting and strategic planning.

Requirements

  • Bachelor’s degree or equivalent experience
  • 5+ years experience in project and program management preferably with a software development or technical background
  • 3+ years experience with Agile methodologies
  • Applies subject matter expertise, unique knowledge and skills to contribute to development of company objectives and principles and to achieve goals in creative and effective ways
  • Exercises independent judgment in methods, techniques and evaluation criteria for obtaining results
  • Advanced experience with various project management and collaboration tools (e.g., SharePoint, Teams, Monday.com, MS Office suite)
  • Demonstrated experience managing large-scale transformation programs with multiple related projects
  • Ability to collaborate, direct, and motivate cross-functional teams, holding team members accountable for their contributions
  • Exceptional written and verbal communication skills, with extensive experience presenting to executive levels and engaging with technical and non-technical partners at all organizational levels
  • Utilizes knowledge of leading practices and enables their use to execute complex initiatives
  • Ability to communicate with, build trust and influence colleagues and stakeholders at all levels of the organization
  • Ability to lead and manage projects and facilitate team interactions effectively, including successfully handling conflict and competing priorities
  • Expert in Microsoft Office Suite
  • Experience with cloud-based solutions (SaaS)

Nice To Haves

  • Certified Project Management Professional (PMP) preferred

Responsibilities

  • Lead cross-functional teams in planning, executing, and delivering the ASO Product roadmap and related portfolio projects across all domains.
  • Develop comprehensive program plans outlining scope, objectives, deliverables, resources, and timelines, and ensure alignment with organizational goals and stakeholder requirements.
  • Manage day-to-day program activities, resources, and project execution to ensure solutions meet intended business outcomes and are delivered on time and within budget.
  • Establish governance structures to keep stakeholders engaged and informed throughout the program lifecycle.
  • Foster collaboration with key stakeholders, regularly providing updates, executive summaries, and presentations regarding program status, milestones, risks, issues, and dependencies.
  • Define success criteria and ensure all parties are accountable for achieving goals.
  • Proactively identify, assess, and mitigate risks and issues that could impact program delivery, anticipate challenges and implementing effective solutions.
  • Ensure interdependencies between technology, operations, and business needs are understood and addressed.
  • Develop and deliver progress reports, proposals, requirements documentation, and presentations to various audiences including project teams, sponsors, executive leadership, and key partners.
  • Maintain clear status reporting on milestones, deliverables, dependencies, risks, and issues.
  • Serve as an expert on program and project management tools (such as Monday.com, Jira, Confluence) providing guidance and support as needed.
  • Perform other duties as assigned.
  • Comply with all policies and standards.

Benefits

  • medical, dental, and vision plans
  • life and disability insurance
  • a 401(K) savings plan
  • an employee stock purchase plan
  • eleven (11) Company observed holidays
  • PTO
  • a comprehensive leave program
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