Senior Technical Program Manager - People Products

Atlassian • Austin, TX

3d • Remote

About The Position

Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Your future team Join the People Team, a dynamic group within Atlassian Corporate Engineering (ACE) focused on creating exceptional employee experiences that attract, hire, and grow our talent. This role sits at the intersection of Product and AI , shaping how intelligent, data-driven systems power critical People experiences across the employee lifecycle. You will be responsible not just for delivering AI-enabled capabilities, but for ensuring they are high quality, trusted, and measurably impactful . A core part of this role is defining how success is measured. You will establish the metrics, evaluation frameworks, and feedback loops that guide product and model decisions across the People domain. By taking on these responsibilities, you will drive meaningful change in how Atlassian delivers high-quality, trusted employee experiences at scale.

Requirements

• 8+ years of experience as a Technical Product Manager
• Strong product judgment and strategic thinking , with a proven ability to translate People and business objectives into clear priorities, success criteria, and outcomes.
• Deep experience working with AI-powered products , including defining evaluation frameworks, success metrics, and quality thresholds.
• Hands-on experience with AI evaluation approaches , such as LLM-as-a-judge, human-in-the-loop review, and automated evaluation, and using these signals to guide product decisions.
• Strong understanding of complex systems and workflows , with the ability to engage meaningfully with partners without being hands-on in implementation.
• Proven ability to lead complex, cross-functional initiatives , influencing without authority across senior stakeholders.
• Excellent communication, organizational, and collaboration skills , especially in highly ambiguous problem spaces.

Responsibilities

• Define product vision and roadmap for AI-powered capabilities in the People space, grounded in employee and business outcomes.
• Work backwards from user and business problems, translating ambiguity into clear product direction and success criteria.
• Define and own evaluation frameworks for AI-powered People experiences, including metrics, quality thresholds, LLM-as-a-judge approaches, and automated and human-in-the-loop eval pipelines.
• Use quality and adoption signals to drive product decisions, model iteration, and rollout strategy.
• Demonstrate strong understanding of the systems and workflows involved, and apply that understanding to shape product direction and solution design.
• Partner with Engineering, Data, Security, and People teams to influence decisions, drive alignment, and deliver complex initiatives across organizational boundaries.

Benefits

• Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees