Senior Technical Program Manager- Operations

Fathom Agency • Hartland, WI

104d

About The Position

As a Senior Technical Program Manager at Fathom Manufacturing, you will be the bridge between our customers, engineering teams, and production operations. Youll lead complex, multi-disciplinary manufacturing programs from concept through delivery, ensuring timelines, budgets, and quality standards are met. This role requires a strong technical background, exceptional communication skills, and a passion for driving results in a fast-paced environment.

Requirements

• Bachelors degree in Engineering, Manufacturing, or related field (Masters preferred)
• 5+ years of experience in technical program or project management, preferably in advanced manufacturing
• Strong understanding of manufacturing processes (e.g., CNC, injection molding, additive manufacturing)
• Proven ability to manage multiple complex projects simultaneously
• Excellent communication, negotiation, and organizational skills
• Proficiency in project management tools (e.g., MS Project, Smartsheet, Jira)
• Familiar with ISO, AS, NIST & ITAR Requirements

Nice To Haves

• PMP or similar certification is a plus

Responsibilities

• Lead cross-functional teams to deliver custom manufacturing solutions on time and within scope
• Translate customer requirements into actionable engineering and production plans
• Manage program schedules, budgets, risk assessments, and resource allocation
• Serve as the primary point of contact for customers throughout the program lifecycle
• Collaborate with sales, engineering, and operations to ensure alignment and execution
• Continuously improving program management processes and tools
• Track KPIs and report program status to internal stakeholders and clients
• Timely delivery of projects
• Strong customer loyalty, as reflected in Net Promoter Score (NPS) feedback
• High customer retention and repeat business
• Operational efficiency and continuous improvement
• Projects delivered within budget

Benefits

• Health Benefits: Medical, dental, and vision coverage.
• Company paid for Life insurance, short-term and long-term disability insurance.
• Additional Benefits: Paid time off, Floating Holidays, Volunteer time off, and sick time off (depending on state of employment).
• 401k Plan
• Employee Perks: Discounts on products and services.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior