Senior Technical Program Management - Remote
About The Position
Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together. The Ancillary Benefit Management (ABM) program is seeking a Senior Technical Program Manager to support the delivery and implementation of current and emerging ABM solutions. In this role, you will partner closely with Optum engineering teams, product, sales, account management, clients, and strategic vendor partners to successfully deliver technology-enabled ABM products across multiple clients. This position requires a strong combination of technical program management expertise, understanding of the software development lifecycle, and the ability to operate comfortably in client-facing environments. The ideal candidate thrives in fast-paced, high-impact settings and can effectively coordinate across business, technical, and external stakeholders You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Requirements
- 5+ years of IT or technical program management experience
- 5+ years of experience supporting or delivering software-based solutions across the product development lifecycle
- 3+ years of direct external client or customer-facing experience
- 3+ years of experience supporting payer implementations or working directly with payer organizations
- 3+ years of experience delivering healthcare technology projects involving eligibility, claims, or provider data
- 3+ years of experience managing or coordinating with external vendor partners
- 3+ years of experience working in a highly matrixed environment with multiple parallel workstreams
- Experience working in Agile delivery environments using tools such as Jira, Rally, Aha, and Salesforce
- Intermediate proficiency with Microsoft Project, Excel, PowerPoint, Visio, and SharePoint
Nice To Haves
- Solid communication skills with the ability to translate technical concepts for diverse audiences
- Excellent organizational, time management, and prioritization skills
- Demonstrated ability to manage multiple initiatives simultaneously while meeting delivery commitments
- Proven ability to work independently while collaborating effectively across teams
- Comfortable motivating and influencing cross-functional partners without direct authority
- Ability to thrive in a fast-paced, dynamic environment supporting evolving products and client needs
Responsibilities
- Serve as a client-facing technical program manager for ABM implementations, coordinating delivery across Optum engineering teams, vendor partners, and client business and IT stakeholders
- Represent Optum in client-facing technical discussions, including implementation strategy, integration considerations, risks, and delivery timelines
- Lead and facilitate technical and cross-functional meetings; communicate clear status, risks, dependencies, and mitigation plans
- Partner with product, business, and technical stakeholders to define and refine implementation requirements
- Collaborate with program managers, engineers, and business teams to develop and manage implementation plans and timelines
- Monitor and manage multiple concurrent client implementations, ensuring cross-team alignment and issue resolution
- Incorporate technical and integration considerations into overall project design and execution
- Apply working knowledge of healthcare technologies, integrations, and data flows to proactively identify and resolve issues
- Provide clear explanations and recommendations related to technology solutions, integrations, and data for both technical and non-technical audiences
- Maintain professionalism and effectiveness in complex, fast-paced, and client-facing situations
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
