Senior Technical Product Manager

T-Mobile•Frisco, WA

21h

About The Position

This role is critical for managing complex technical products that align with business objectives and customer needs within the organization. It involves owning the product lifecycle end to end, including vision, roadmap, technical delivery, and stakeholder collaboration. The role requires integrating customer insights, market analysis, and technical feasibility to prioritize product features and improvements. Success is measured by delivering products that meet business goals, customer satisfaction, and technical performance metrics. The work impacts the organization by driving product innovation, operational efficiency, and enhancing customer experiences through effective product management.

Requirements

Bachelor's Degree plus 7 years of related work experience OR Advanced degree with 5 years of related experience
Acceptable areas of study include Computer Science, Engineering, IT or equivalent experience
6+ years experience in hands on technical writing production code, solution engineering, or technical architecture in large scale company/ application/ product environment.
7+ years of relevant Product Management experience in an agile software product development environment.
Advanced level understanding of customer experience.
Agile Methodologies: Proven success in directing matrixed resources and delivering software, with Agile Scrum methodologies and other commonly used tools, across multiple teams.
Technical Writing: Strong requirements elicitation, and proven writing skills including the ability to write concisely and clearly for different audiences.
Agile Project Management: Experience with Agile backlog/project management tools.
Collaboration: Experience with successive elaboration and ability to develop Initiatives, Features and User Stories that the DevOps teams can ingest.
Product Management Experience in delivering large and complex business/technology initiatives as Product Manager or lead technology role.
Communication: Proven ability to effectively and efficiently communicate with Leadership, while employing a high degree of collaboration and influence. Excellent written and verbal communication skills with ability to present complex technical information in a clear and concise manner to a variety of audiences including executives and non-technical leaders.
Technology Deep understanding of platform technologies and components such as security, performance, optimization, API integration. Advanced knowledge of full technology stack on which your assigned product runs.
Business Analysis: Strong analytical skills with demonstrated ability to identify/analyze/synthesize product use data and use the data to drive decisions.
SQL: Fluent with SQL, Tableau, other analytical solutions like SAS, SPSS.
Tableau: Fluent with SQL, Tableau, other analytical solutions like SAS, SPSS.
Integration: Knowledge and experience with integration patterns, API’s, and protocols such as REST, EDI, SOAP, etc.
DevOps: Extensive knowledge of DevOps (CI / CT / CD) and application of CI/CT/CD in Agile environment.
At least 18 years of age
Legally authorized to work in the United States

Nice To Haves

Certified Scrum Master (CSM)
Scrum Product Owner Certification (CSPO)
Other Technical Certification Agile Certified Practitioner (PMI-ACP)

Responsibilities

Own the end-to-end product lifecycle for complex technical solutions, ensuring alignment with business goals and customer needs
Conduct market and customer research to identify opportunities and inform product strategy and roadmap development
Collaborate with cross-functional teams including development, architecture, and stakeholders to drive technical delivery and product releases
Analyze quantitative and qualitative data to prioritize features, assess risks, and support decision-making processes
Manage product backlog and coordinate Agile ceremonies to maintain efficient development flow and address technical debt
Lead structured intake and initiative evaluation by assessing business value, technical feasibility, dependencies, risks, and cross-team impacts to prioritize initiatives aligned with program objectives and enterprise strategy
Leverage AI-assisted tools and automation technologies to improve efficiency, accelerate analysis and documentation, enhance decision-making, and streamline delivery workflows while maintaining governance and quality standards
Maintain end-to-end visibility across the initiative lifecycle from intake to production release, ensuring compliance with organizational governance standards and traceability within Confluence and Jira
Identify and resolve execution, operational, and organizational issues that impede product success; drive improvement plans within sphere of influence
Support and enable core Agile practices: efficient just-in-time flow, lean practices, elimination of waste, and DevOps CI/CD
Collaborate and develop positive working relationships with many teams including Sales, Marketing, Legal, Go-to-Market, Finance, Dev, Architecture, and Engineering, as well as outside partners and Customer groups
Maintain professional knowledge by attending educational workshops, reviewing professional publications, and participating in professional networks and societies
Also responsible for other duties/projects as assigned by business management as needed