Senior Technical Product Manager (Remote from United States)

Jobgether

1d • Remote

About The Position

This role offers the opportunity to take full ownership of a core billing platform that powers multiple products, customers, and billing models within a SaaS telecom environment. You will be responsible for defining platform-level strategy, setting clear guardrails, and balancing flexibility with long-term maintainability. The Senior Technical Product Manager will collaborate closely with Engineering, Operations, and Solutions teams to ensure smooth integration, consistent platform behavior, and a scalable, high-quality billing experience. You will translate complex technical and business requirements into actionable product definitions and guide cross-functional teams toward successful delivery. This position demands a mix of deep technical understanding, customer-centric thinking, and strategic decision-making to ensure the platform drives measurable value. The environment is fast-paced, collaborative, and centered on innovation and operational excellence.

Requirements

• 5+ years of experience in technical product management, with senior-level ownership of platform or financial systems.
• Strong experience with billing, invoicing, payments, or accounting-adjacent platforms; telecom experience is a plus.
• Proven ability to work closely with engineering teams in agile environments, translating complex product behavior into clear priorities, acceptance criteria, and iterative delivery.
• Hands-on experience with event-driven architectures, microservices, and RESTful API design.
• Familiarity with SaaS customer onboarding, delivery, and post-sales technical support.
• Strong product instincts and technical fluency, able to simplify platform complexity into compelling customer value.
• Excellent collaboration, communication, and problem-solving skills.

Responsibilities

• Define and communicate the technical product strategy for the billing platform, ensuring alignment across products, networks, and customers.
• Translate complex billing behavior into clear product requirements, guardrails, and documentation.
• Evaluate new use cases and customer requests, making informed trade-offs between flexibility, risk, and maintainability.
• Partner with Engineering, Operations, Product, and Solutions teams to establish clear ownership boundaries and delivery processes.
• Enable Marketing and Solutions teams with accurate, product-authored documentation and competitive differentiation materials.
• Serve as the liaison for customer delivery and post-sales support, ensuring smooth onboarding, integration, and configuration.
• Define success metrics for platform adoption, operational consistency, and customer satisfaction, and drive continuous improvement.

Benefits

• Competitive base salary with total rewards package depending on location, experience, and qualifications.
• Flexible, remote-first work environment.
• Opportunities to lead and shape a critical, high-impact platform in a SaaS telecom organization.
• Paid time off, wellness allowances, and professional development support.
• Collaborative, innovative, and high-growth work environment focused on customer outcomes.
• Equity options and performance-based rewards may apply depending on role and location.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed