Senior Technical Product Manager - CX

Graco • Minneapolis, MN

9d • $87,000 - $152,200 • Onsite

About The Position

Graco manufactures and markets premium equipment to move, measure, control, dispense and spray a wide variety of fluid and powder materials. What does that mean? Well, we pump peanut butter into your jar, and the oil in your car. We glue the soles of your shoes, the glass in your windows and the screen on your phone. We spray the finish on your vehicle, coatings on your pills, the paint on your house and texture on your walls. Graco is part of your daily life. This role is currently based at our Minneapolis office and will transition to our new headquarters in Dayton, MN, in 2027. The Senior Technical Product Manager (TPM) is responsible for managing the roadmap, implementation, and operations of technology solutions that support Graco’s core business functions. The individual in this position will understand the company’s technologies and business processes at a deep level and collaborate with business and technology teams to ensure the delivery of impactful, scalable and innovative solutions – aligned with the overall IT roadmap and business/function strategy. He/she will also work to modernize and optimize business applications to enable the business/function priorities, partnering closely with business stakeholders to prioritize and deliver initiatives that enhance efficiency and operational excellence across the organization through the implementation of new technologies.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, or related field.
• 5+ years of overall IT experience with domain knowledge in implementing enterprise ERP, CRM, supply chain, or manufacturing applications.
• 2+ years of experience with Oracle EBS (R12 or later) or Oracle Fusion SaaS ERP as a functional contributor, supporting the configuration and setups of the applications.
• Proven ability to work with cross-functional teams and support the management of technology projects with global teams and system integrators.
• Experience with Agile/Scrum methodologies and product management practices.
• Strong communication, stakeholder management, and problem-solving skills.
• Applicants must be legally authorized to work in the United States.
• This role is not eligible for immigration sponsorship now or in the future (e.g., H-1B, TN, F-1 OPT).

Nice To Haves

• Master’s degree in a relevant field.
• Experience in the manufacturing industry or other complex, process-driven environments.
• Experience with cloud modernization and digital transformation initiatives.
• Key Competencies Strategic Thinking: Ability to support the development of a clear, long-term roadmap aligned with business goals.
• Leadership & Collaboration: Proven ability to partner with cross-functional teams and working with both technical and non-technical stakeholders.
• Proactivity: Strong attention to detail and proactive problem-solving skills.

Responsibilities

• Product Management Contribute to the definition and execution of the product roadmap for enterprise application platforms at Graco, focusing on business process optimization, automation, and the adoption of enterprise solutions to drive operational efficiencies.
• Assist in the evaluation, selection, and implementation of enterprise business applications that align and enable business goals and overarching IT strategy.
• Support the management of product backlogs, process flows, functional designs, test plans, and other deliverables to ensure successful solution delivery.
• Business Relationship Management Build and maintain relationships with stakeholders at all organizational levels, fostering trust and collaboration between IT and business leadership.
• Serve as a liaison between the IT team and the business function, supporting technology initiatives and providing input to help identify and prioritize technology solutions that enable functional strategies.
• Collaborate across the IT function and cross-functional business stakeholders to gather business requirements and help translate them into technology requirements, prioritize features, and support the successful delivery of product enhancements.
• Techno-Functional Leadership Serve as a subject matter expert on enterprise CRM and/or ERP systems, supply chain and manufacturing applications, and digital experience (DXP) and e-commerce platforms.
• Demonstrate understanding of business process workflows across Opportunity to Quote to Order, Procure to Pay, Order to Cash, Record to Report, and Hire to Retire business processes.
• Support initiatives to modernize and re-platform applications to the cloud, assisting with integration efforts and ensuring smooth transitions between cloud and on-premises applications.
• Analyze and recommend opportunities to improve existing business processes through technology solutions, supporting simplification, globalization, unification, and harmonization of processes across functions and regions.
• Assist in developing and delivering training sessions to drive understanding and adoption of core business application platforms.

Benefits

• Graco offers attractive compensation, benefits and career development opportunities.
• Graco’s comprehensive benefits include medical, dental, stock purchase plan, 401(k), tuition reimbursement and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level