Senior Technical Enablement Specialist

BlackLineLos Angeles, CA
Hybrid

About The Position

The Senior Learning Specialist is a skilled professional who plays a key role in maximizing the effectiveness of learning and enablement initiatives. This role requires deep accounting experience and BlackLine solution knowledge and the accounting workflows they support. You will be responsible for leading the creation and delivery of high-impact training programs, designing engaging learning programs, and leading cross-functional enablement projects. This specialist applies advanced instructional techniques, adapts content for diverse audiences, and proactively uses feedback and data to refine learning experiences to elevate training quality across the organization.

Requirements

  • 5+ years of hands-on accounting/finance operations experience
  • Knowledge of 2 BlackLine solutions
  • Experience in training delivery, instructional design, or skilled in presentation delivery
  • Accounting background (degree or 5+ years of hands-on accounting/finance operations experience)
  • BS/BA degree.
  • Proficiency in two or more BlackLine products.
  • Training delivery, instructional design, or enablement experience.
  • Strong facilitation skills in live and virtual presentation environments.
  • Willingness to learn instructional design models and course development tools (e.g., Articulate, Rise, Camtasia).
  • Ability to use analytics and feedback to improve learning experiences.
  • Strong communication and project management abilities, including leading cross-functional enablement projects from start to finish.
  • Deep working knowledge of products and their value in real-world use cases.

Nice To Haves

  • Experience running Professional Services projects.
  • Strong team player, results-driven, metrics-driven, and thrives in a fast-paced environment.
  • Excellent analytical thinking, problem-solving, organizational, and time management skills.
  • Ability to define and execute creative solutions in a dynamic work environment.
  • Work effectively across disciplines and organizations to prioritize tasks and make decisions.
  • Demonstrates high accountability, quality, and reliability in all aspects of enablement.
  • Accepts uncertainty as normal and acts without having the total picture (Dealing with Ambiguity).

Responsibilities

  • Design effective learning programs across multiple modalities, independently creating structured, effective programs tailored for diverse audiences and measurable outcomes.
  • Deliver engaging virtual and live training sessions on BlackLine solutions for global audiences, facilitating sessions with confidence and adapting to different learning styles.
  • Demonstrate strong BlackLine Product Knowledge, understanding several products, their integrations, workflows, and value propositions for both internal and external audiences.
  • Build interactive, story-driven content that improves learner retention, acting as an expert storyteller and innovating within courses to drive participation.
  • Apply data and learner feedback to optimize training, continuously refining learning experiences based on analytics and feedback.
  • Use deep product + accounting expertise to create accurate, customer-relevant content and explain integrations, positioning, and value across functions.
  • Lead cross-functional projects with clear plans, milestones, communication, and execution, managing risks and adjusting plans as needed.
  • Gain proficiency in primary learning tools (e.g., Articulate, Rise, Camtasia), optimizing workflows.
  • Communicate with clarity and presence, effectively using visual aids and audience engagement techniques in presentation delivery.
  • Maintain awareness of industry knowledge, including customer profiles and competition.

Benefits

  • BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity.
  • BlackLine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, ethnicity, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws
  • BlackLine recognizes that the ways we work and the workplace itself has shifted. We innovate in a workplace that optimizes a combination of virtual and in-person interactions to maximize collaboration and nurture our culture.
  • In addition to base pay, BlackLine also offers short-term and long-term incentive programs, based on eligibility, along with a robust offering of benefit and wellness plans.
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service