Senior Team Lead, Sales Development Representatives

Squarespace•New York City, NY

15d•Hybrid

About The Position

Squarespace is looking for a Senior Team Lead, Sales Development Representatives to build and scale our next-generation outbound engine. This is a new, strategic initiative focused on creating a world-class pipeline generation function for SMB sales. You’ll be part of a founding team defining how Squarespace brings its value to life for small businesses through a modern, AI-powered, and data-driven outbound motion. You’ll be the architect of a new SDR organization including hiring and developing top talent, designing the systems and playbooks they’ll use, and leveraging cutting-edge tools to drive scalable, repeatable growth. If you thrive in fast-paced environments, love blending human creativity with technology, and are passionate about using AI to redefine the future of sales, this is your chance to build something transformative. You’ll work hybrid from our NYC Headquarters office, report to the VP of Sales, and work closely with leadership across Sales, Marketing, and Revenue Operations to build the foundation of Squarespace’s next major growth engine.

Requirements

5+ years of experience in B2B SaaS, including 1-3+ years in SDR or BDR management.
A GTM engineering mindset, you design systems, not one-off processes. You are also love to study the latest cutting edge tactics and innovations in sales outbound as a craft
Deep experience with modern AI and automation platforms (e.g., Clay, Gong, Onum, Momentum) and a strong perspective on how to deploy them for maximum efficiency.
Proven success building, scaling, and coaching high-performing SDR teams that consistently exceed targets.
Expertise in Salesforce hygiene, forecasting, and pipeline management, making data actionable.
Excellent communication and leadership skills with a passion for developing people and creating a culture of excellence.
A builder’s mentality - you’re energized by ambiguity and motivated to create structure, process, and results from the ground up.

Responsibilities

Build a World-Class Team: Recruit, hire, and onboard a high-performing SDR team that combines creativity, curiosity, and technical fluency. Foster a culture rooted in experimentation, accountability, and continuous improvement.
Design and Operate an AI-Powered Engine: Partner with Sales Operations and Marketing to develop a sophisticated AI-native tech stack for pipeline generation. Architect automated workflows between tools, streamline data flow, and continuously refine how your team engages prospects.
Drive Predictable New Business Growth: Own SDR pipeline generation targets and ensure consistent delivery of high-quality opportunities to the New Business Acquisition (AE) team. Collaborate closely with Account Executives to optimize lead flow, feedback loops, and conversion efficiency.
Develop and Optimize Playbooks: Create and execute a data-driven outbound strategy, combining automation, personalization, and creativity to break through noise and engage high-potential SMB prospects across industries. Continuously refine messaging and multi-channel sequences using insights from tools like Gong, Clay, and Momentum.
Lead from the Front: Coach daily on fundamentals of prospecting, messaging, and qualification while teaching your team how to fully leverage AI and automation to amplify output. Use performance data to guide 1:1s, identify skill gaps, and celebrate wins.
Collaborate and Shape Strategy: Work cross-functionally with Marketing, Enablement, and RevOps to refine targeting, campaign strategy, and reporting. Your insights from the field will directly influence how we scale our SMB sales motion.
Innovate Relentlessly: Keep Squarespace’s outbound strategy at the forefront of the industry by testing new tools, tactics, and channels. Be a champion of experimentation, learning, and intelligent risk-taking.