Senior Systems Technician

Vector Security and Vector Security Networks Career•Pittston, PA

About The Position

At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we’d like to invite you to join our team as a Sr. Service Technician! We offer great benefits, a competitive salary, and growth opportunities. We think you’ll find what you want here because what we do matters - to us, our customers, and most of all, our team members. Location: Wilkes Barre, PA Summary: As a Sr. Systems Technician, you will install complex commercial solutions, including wired and wireless systems . Responsibilities also include a basic understanding of access control and video surveillance systems, a bility to troubleshoot more complex system,s including network issues , and work with basic integration. A more effective communicator, they also serve as a mentor to junior technicians and shares learned technical information to improve individual and branch capabilities.

Requirements

Education & Experience: High School Diploma or equivalent .
3 – 5 years of field experience or equivalent technical education or certification.
Communication: Must be able to effectively communicate with various individuals professionally to provide superior customer service.
Technical: Must be able to understand the technical functionality of various systems learned online and/or via hands-on instruction .
Able to demonstrate proficient understanding of the hardware and panel writing of the required manufacturers.

Nice To Haves

Minimum of 2 years of life safety and home automation equipment experience- preferred
ESA Certified Alarm Technician Level 2 or equivalent - p referred .
NICET Fire or Video Level 1 - preferred .

Responsibilities

Service & Install Commercial Systems: Complete installation and/or servicing of various types of security systems , including wired and wireless systems, with minimal supervision.
Troubleshoot more complex systems and network issues and work with basic integration.
R un and fish wires in a concealed manner.
Set up and communicate system functionality to customer and answer questions.
Keep job site clean & organized so work can be performed in the safest manner possible
Employ basic logic skills to move an issue to resolution.
Train & Mentor Technicians: Review the work of entry-level and L evel 1 technicians on shared job site and provide training to correct any errors.
Train and m entor entry-level and L evel 1 technicians on package and / or less complex systems.