Senior Systems Technician

Vector Security and Vector Security Networks Career•Jacksonville, FL

2d•Onsite

About The Position

At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we’d like to invite you to join our team as a Senior Systems Technician! We offer great benefits, a competitive salary, and growth opportunities. We think you’ll find what you want here because what we do matters - to us, our customers, and most of all, our team members. Location - Jacksonville, FL On the Road Summary: As a Senior Systems Technician, you'll be tasked with i nstalling and/or s ervic ing of complex residential and commercial solutions including wired and wireless systems . Responsibilities also include a basic understanding of access control and video surveillance systems, a bility to troubleshoot more complex systems including network issues , and work with basic integration. A more effective communicator, they also serve as a mentor to junior technicians and shares learned technical information to improve individual and branch capabilities .

Requirements

High School Diploma or equivalent.
3 – 5 years of field experience or equivalent technical education or certification.
Minimum of 2 years of life safety and home automation equipment experience- preferred
Valid driver’s license with an acceptable driving history.
Must be able to effectively communicate with various individuals professionally to provide superior customer service.
Must be able to understand the technical functionality of various systems learned online and/or via hands-on instruction.
Able to demonstrate proficient understanding of the hardware and panel writing of the required manufacturers.

Nice To Haves

ESA Certified Alarm Technician Level 2 or equivalent - preferred.
NICET Fire or Video Level 1 - preferred.

Responsibilities

Install/service residential and/or commercial systems: Complete installation and/or servicing of various types of security systems, including wired and wireless systems, with minimal supervision.
Troubleshoot more complex systems and network issues and work with basic integration.
Run and fish wires in a concealed manner.
Set up and communicate system functionality to customer and answer questions.
Keep job site clean & organized so work can be performed in the safest manner possible.
Employ basic logic skills to move an issue to resolution.
Train and mentor technicians: Review work of Entry Level and Level 1 technicians on shared job site and provide training to correct any errors.
Train and mentor Entry Level and Level 1 technicians on package and/or less complex systems.