Senior Systems Engineer

RedMatter Solutions LLCWashington, DC
15h

About The Position

We are seeking a Senior Systems Engineer to engineer, operate, and sustain mission-critical infrastructure services in a high-security environment. This role is hands-on and execution-focused: you will build, harden, troubleshoot, and modernize Windows/Linux systems and supporting enterprise services while adhering to strict change control, configuration management, documentation, and availability requirements.

Requirements

  • Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field (or equivalent experience).
  • Active Top Secret clearance (required).
  • 8+ years of experience in systems engineering/administration supporting enterprise infrastructure.
  • Strong expertise in Windows Server and/or Linux (RHEL or similar), including installation, configuration, patching, troubleshooting, and performance tuning.
  • Experience with enterprise identity and access concepts (Active Directory, group policy, RBAC/least privilege, privileged access practices).
  • Working knowledge of virtualization platforms (VMware vSphere or equivalent) and enterprise storage/backup concepts.
  • Experience implementing security hardening and supporting vulnerability management and compliance requirements in regulated environments.
  • Proven ability to work within structured change/configuration management and produce high-quality technical documentation.
  • Strong troubleshooting skills, ability to manage multiple priorities, and comfort supporting after-hours mission needs when required.

Nice To Haves

  • Experience with configuration management and automation tools (Ansible, DSC, SCCM/MECM, WSUS, Satellite, etc.).
  • Familiarity with SIEM/central logging integration and operational monitoring tools (agents, syslog, Windows event forwarding).
  • Experience supporting ATO/RMF environments, audits, continuous monitoring, and evidence collection.
  • Certifications (preferred): Security+, Microsoft/Red Hat certifications, VMware (VCP), ITIL Foundation.

Responsibilities

  • Engineer, administer, and sustain Windows and/or Linux server environments (physical and virtual), ensuring reliability, performance, and security compliance.
  • Install, configure, patch, and upgrade operating systems and core services; validate changes through test/lab processes prior to production deployment.
  • Implement secure baselines and hardening (e.g., STIG/SRG-aligned configuration), manage local/system security settings, and support vulnerability remediation efforts.
  • Provide Tier 3 support and advanced troubleshooting for systems and services (root cause analysis, corrective action plans, and problem management).
  • Support virtualization and platform services (e.g., VMware or equivalent), including capacity planning, performance monitoring, and availability improvements.
  • Configure and maintain core infrastructure services such as AD DS/GPO, DNS, DHCP, NTP, PKI/certificates, file services, and print services (as applicable).
  • Develop and maintain automation/scripts (PowerShell, Bash, Python) for repeatable operations: provisioning, patching, monitoring checks, reporting, and maintenance tasks.
  • Participate in incident response activities: triage, containment support, evidence preservation guidance, and restoration of services.
  • Execute backup/restore operations validation and support disaster recovery (DR) planning, testing, and recovery documentation.
  • Maintain accurate system documentation: build sheets, runbooks, SOPs, diagrams, inventories, and configuration/change records.
  • Follow formal ITSM processes for incidents, requests, problems, and changes; contribute to metrics and operational reporting.
  • Collaborate across cybersecurity, network, database, and application teams to deliver integrated solutions and sustain operations.
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