Senior Student Program Coordinator

University of Oklahoma•Norman, OK

About The Position

The Assistant Director of Leadership and Volunteerism leads volunteerism and leadership development initiatives that advance the university’s mission by creating meaningful community engagement opportunities for students. This role develops, implements, and assesses programs; cultivates strong relationships with campus and community partners; manages key operational functions; oversees digital platforms and communication strategies; advises major student-led service organizations; and supervises student staff. The position ensures a data-driven, outcomes‑focused approach to student engagement while supporting departmental operations, partnerships, and strategic projects across all three campuses. This position is responsible for the following:

Requirements

Bachelor’s degree, AND:
12 months of experience in student programming, student services, or closely related experience.
Equivalency/Substitution: Will accept 48 months related experience in lieu of the Bachelor’s degree for a total of 60 months experience.
Effective oral and written communication skills with the ability to quickly build rapport with students, faculty, and staff
Create and maintain departmental website
Composition and proofreading skills
Computer skills, including proficiency in navigating and maintaining databases
Ability to work independently as well as in group settings and with a wide range of constituencies
Detail oriented for accuracy of data and information
Highly organized with the ability to handle multiple projects and deadlines
Ability to create and execute effective presentations, to a wide range of audiences
Ability to handle multiple projects and deadlines simultaneously
Ability to read and interpret policy as well as State and Federal regulations
Ability to function well in times of periodic pressure during busy periods

Nice To Haves

Master’s degree in a related field
Demonstrated commitment to and experience with public and academic community service / volunteerism and student leadership development
Proficient in Microsoft Office Suite and Adobe Creative Suite software and website development management
Experience overseeing and maintaining a community service/volunteerism platform
Valid driver's license required to drive vehicle to retreats and take donations to volunteer sites

Responsibilities

Program Leadership & Mission Alignment:
Support and advance the mission of the Leadership and Volunteerism Office through comprehensive program development and execution.
Design, implement, and evaluate programs that promote student volunteerism, leadership development, and community engagement in alignment with university priorities.
Expand programming initiatives and community partnerships to increase access to service opportunities.
Community & Campus Partnerships:
Serve as a primary volunteer liaison between students, faculty, staff, campus departments, and community partners.
Maintain productive relationships with local agencies and organizations including attending on- and off-campus meetings and serving on committees; oversee the community partner database and volunteer records.
Coordinate departmental involvement in state- and national-level projects and partnerships.
Student Engagement & Advising:
Recruit, advise, and support student volunteers and student-led organizations, including major initiatives such as The Big Event and the Lead Team
Assist students with identifying and securing on- and off‑campus volunteer opportunities.
Assessment, Data, & Reporting:
Create and assess student learning outcomes; apply data-driven decision-making to inform program and departmental strategy.
Guide the use of assessment tools, data collection methods, and key performance indicators to evaluate program effectiveness.
Research, collect, and analyze data for internal reporting, presentations, and responses to inquiries.
Digital Platforms, Marketing & Communications:
Oversee and maintain the university’s community service/volunteerism platform across all three OU campuses.
Manage departmental branding and design, including website maintenance and the creation of outreach publications.
Plan and execute presentations, workshops, seminars, and educational sessions for students, faculty, community stakeholders, and public audiences.
Plan and execute presentations, workshops, seminars, and educational sessions for students, faculty, community stakeholders, and public audiences pertaining to both leadership and volunteerism.
Event & Project Management:
Plan, organize, and execute volunteer fairs, service events, community service projects, and other engagement initiatives.
Lead special projects and support cross-departmental initiatives.
Administrative & Fiscal Management:
Provide budget oversight for assigned program areas and support sponsorship and funding efforts.
Develop proposals and negotiate and administer contracts as needed.
Respond to inquiries, distribute information to staff, and ensure smooth day-to-day operations.
Other Duties:
Perform additional responsibilities as necessary to advance the mission and strategic goals of the office.