Senior Strategic Account Manager

StarTech.com

About The Position

This is a high-impact opportunity to shape the next phase of our growth. StarTech.com is a 40-year-old organization expanding beyond traditional IT channels into new partner ecosystems. This role is central to that evolution. We are not looking for a traditional account manager. We are looking for a builder. You will identify, secure, and scale new reseller and distribution partnerships that unlock meaningful revenue. Working closely with senior stakeholders, you will help define our partner strategy and turn opportunity into structured, repeatable growth. If you have built channel partnerships, expanded distribution, or launched new routes to market, this role offers the chance to define how we grow. We are in the business of human-centered experiences starting with yours. We believe delivering on our promise of "hard-to-find, made easy" begins with an employee experience founded in opportunity, teamwork, empowerment, and curious minds always asking what if. Not only does our commitment to the exceptional deepen relationships with our partners and customers, it also ignites connection within our team. Born and raised in London, Ontario, Canada and now taking on the world, we are a vibrant and growing tech company with a proven track-record of success. StarTech.com makes it easy for IT professionals around the globe to identify, find, get and use the hard-to-find connectivity parts they need to enable and enhance their technology solutions. Operating in 26 countries globally, we are proud to be included as one of Canada's Best Managed Companies for 2025 and for the 15th consecutive year. In 2022, StarTech.com was proud to be included in Financial Post's FP500, a ranking of Canada's largest corporations based on revenue. We are honoured to be named by Kincentric in 2019 as one of Canada’s “Best Employers” as well as “one of Canada’s fastest growing companies” for a ninth year in a row by “Profit 500”. StarTech.com is an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, StarTech.com will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation. StarTech.com uses AI tools only for administrative support, such as transcribing interview notes and organizing candidate details into standardized prescreening and interview templates. These tools do not screen, rank, or assess candidates. All hiring decisions are made by our Talent Acquisition team and Hiring Managers. Candidate information is collected and used solely for recruitment purposes in compliance with applicable privacy laws.

Requirements

5+ years in channel partnerships, business development, vendor management, or strategic alliances
Experience working with or within distributors, manufacturers, or B2B technology ecosystems
Proven track record of building or expanding partnerships, not just managing existing accounts
Strong commercial acumen with experience structuring partnership agreements
Deep understanding of channel ecosystems and go-to-market models
Ability to identify and unlock new growth opportunities
Excellent relationship-building and executive communication skills
Data-driven mindset with experience using insights to guide decisions

Nice To Haves

Manufacturers and connectivity leaders (e.g., Panduit, Belden, CommScope)
Distributors and channel leaders (e.g., Grainger, Graybar, Sonepar, Wesco/Anixter)
Organizations where you have launched new partnerships, onboarded vendors, or expanded routes to market

Responsibilities

Execute Against Target Partnerships
Prospect and engage new reseller and distribution partners
Drive outreach through cold calling, email, and networking
Build relationships from first contact through to commercial agreement
Turn Strategy into Action
Develop your own approach to break into target accounts
Navigate complex organizations to find the right stakeholders
Build tailored value propositions that resonate with each partner
Build and Launch Partnerships
Coordinate with internal teams to onboard partners
Ensure partners are set up for early success and revenue generation
Stay close to the partnership through early-stage growth
Be Hands-On and Drive Momentum
High volume outreach and proactive pipeline building are expected
You are comfortable doing the groundwork, including cold calling and persistent follow-up
You balance strategic thinking with a strong bias for action