Senior Specialist, Technical Evaluations & Proposals

Resilience•Durham, NC

44d•$80,000 - $117,500

About The Position

A career at Resilience is more than just a job - it's an opportunity to change the future. Resilience is a technology-focused biomanufacturing company that's changing the way medicine is made. We're building a sustainable network of high-tech, end-to-end manufacturing solutions to better withstand disruptive events, serve scientific discovery, and reach those in need. For more information, please visit www.resilience.com Position Summary & Role The Senior Specialist, Technical Evaluation and Proposals role is an integral member of the Commercial Operations team responsible for generating proposals across our franchises: Biologics, & Cell Therapy for Advanced R&D, Technology Platforms, Process & Analytical Development, Drug Substance and Drug Product offerings varying from budgetary estimates to detailed work statement (binding contract) scopes in order to fulfill specific customer requirements for new and existing projects including scope changes, extensions, etc. They will work with the subject matter experts across multiple sites globally to provide the technical fit assessments of customer requirements and deliver a high quality, robust proposal with industry leading technical and commercial value propositions that meet the Customer's program expectations. This role will partner with Sales & BD in initial, pre-proposal issuance, post proposal issuance and customer calls / site visits to close business. The role will be responsible for working with the key internal colleagues, using costing and timeline tools, to generate approved program pricing and timelines.

Requirements

A fundamental understanding of Biologics and/or vaccines, cell therapy development, manufacturing and drug development lifecycle.
Strong attention to detail, excellent organizational and time management skills.
Strong interpersonal, oral and written communications skills.
Strong analytical skills.
Self-disciplined, demands high-quality results and able to multi-task effectively.
Ability to work effectively in a matrix-team environment.
Proactive and able to effectively prioritize in an entrepreneurial environment.
Proficient in MS Word and/or MS Project, MS Excel, MS PowerPoint.
Ability to travel (≤ 10%) and work non-standard hours (flexible management).

Nice To Haves

2-4 years of bio/pharmaceutical R&D and / or manufacturing industry experience, CDMO
0-3 years of technical evaluation & proposals experience
Salesforce CRM experience
Previous experience in a customer facing role.
Relevant skill set in program management, sales, business or technical experience is highly valued for consideration.
Prior experience writing Drug Product proposals is highly valued for consideration.

Responsibilities

Evaluate RFI/RFPs and discuss with prospective Customers as necessary to ensure a technical understanding of Customers' needs and for development of an appropriate proposal strategy and approach.
Generate detailed proposals across our offerings of advanced R&D, Technology Platforms, Process and Analytical Development, GMP manufacturing (Drug Substance, Drug Product) for Biologics, Cell Therapy and Drug Product to support clinical and commercial needs of our Pharma & Biotech customers.
Support revising scope with subject matter experts & driving the program from proposal to contract signature.
Work with Sales & Business Management, Commercial Development to determine program pricing that allows the company to ensure proper profitability.
Ability to understand and incorporate contractual terms along with exceptional proposal development skills
Proactive proposal pipeline management while managing critical proposal development process
Deliver against commitments to manage customer expectations for proposals and estimates
Evaluate and conduct projects as assigned by manager for tech eval and proposal process and implement continuous improvement initiatives, including first in class initiatives
Assist with costing and pricing analysis for opportunity funnel

Benefits

Resilience offers employees a robust total rewards program including an annual cash bonus program, a 401(k) plan with a generous company match and our benefits package which is thoughtfully designed to support our employees with great healthcare (including medical, dental and vision), family building benefits, life and disability insurance, flexible time off, paid holidays, other paid leaves of absence, tuition reimbursement and support for caregiving needs.

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