Senior Specialist, Sales/Account Management

L3HHCM20•Atlanta, GA

About The Position

The Senior Specialist, Sales/Account Management is responsible for building strong business relationships with existing and new State and Local Government Public Safety Accounts in the Georgia market to drive new business opportunities and sales. This position sells Public Safety Critical Communications Solutions, including hardware and software solutions in the designated territory. This position is also responsible for supporting trade shows and event planning, managing existing contracts and strategically working with the local channel partners in the region. Identifies areas for strategic growth and expansion with existing client base and develops a sales strategy to prospect new accounts in the assigned Public Safety vertical markets. Provide complete and thorough solutions for every customer to boost top-line revenue growth, customer acquisition levels and profitability. Play an integral part in maintaining and generating sales that will turn into long-lasting relationships.

Requirements

Bachelor’s Degree and minimum 6 years of prior relevant Public Safety Sales and/or Account Management experience. Graduate Degree and a minimum of 4 years of prior related Sales or Account Management experience. In lieu of a degree, minimum of 10 years of prior related Sales experience
Ability to travel 50%

Nice To Haves

Ability to manage a large customer base while also focusing on business development
Professional experience in the LMR, Public Safety, or Wireless industry
Experience in selling communications equipment and services to state/local government or transit agencies
Experience in large capture pursuits

Responsibilities

Building relationships with assigned accounts, as well as developing new accounts, team with all aspects of the customer’s organization, which includes State and Local Public Safety Executives, City Officials engineering, managers, contracts, and others.
Selling at the most strategic level within the account and implementing a broad sales strategy for earning customer acceptance and service implementation.
Ability to effectively prospect for new business with a high level of activity while maintaining and meeting existing customer needs
Monitors and oversees all projects within portfolio of assigned accounts to ensure client satisfaction and issue resolution
Expands the relationships with new and existing customers by continuously proposing solutions that meet their objectives
Achieves agreed upon sales targets and outcomes within schedule on Public Safety and Professional Communications (PSPC) products, services and solutions with new and existing customers
Develops and enhances relationships with a specific focus on advancing and supporting customer relationships with assigned accounts
Manages opportunities in all stages of the sales funnel to include performing cost-benefits and needs analysis of existing customers
Establishes, develops and maintains positive business and customer relationships with all levels of management
Assists customers and internal partners in achieving quarterly and annual business goals and objectives while ensuring successful delivery of programs in a timely manner
Completes high quality, timely, and accurate communications and administrative responsibilities including but not limited to activity and expense report submission, customer management tool updates, attending meetings, forecasting and sales plan information
Participates and may lead cross-functional teams to meet business objectives
Provides updates to senior sales/operations staff of any accounts concerns, financial status or other matters as applicable