Senior Specialist - Partner Integrations New Verticals
About The Position
DoorDash is looking for someone who wants a challenge, likes interfacing with top clients, and is passionate about standardizing & scaling high growth products across our New Verticals business. You will serve as the Technical Account Manager for these integrations, gathering information from partners and helping them connect to our systems. You will be expected to get to the lowest level of detail to understand our products & processes, as well as to think strategically about growing this business & function. You will strategize with our cross-functional DoorDash teams to build & operate a world class integrations platform.
Requirements
- Proven track record of maintaining and enhancing processes
- Strong ability to collaborate with external partners to drive successful partnerships
- Experience in project and/or program management
- Proven success working in cross-functional engineering and operations teams
- 3+ years of experience translating technical concepts to business solutions
- Demonstrated technical knowledge of integrations, APIs and webhooks
- Hands-on working SQL experience to troubleshoot and self-serve
- Excellent written and verbal communication skills
- Bachelor's degree required
Responsibilities
- Be a Subject Matter Expert for DoorDash's integrated offerings and guide partners through new Integration builds.
- Collaborate closely with Merchants and Integrations partners to ensure a seamless onboarding experience and successful integration onto the DoorDash platform.
- Communicate effectively with both technical and non-technical stakeholders to provide guidance and support.
- Translate complex technical requirements into clear business solutions that align with our partner's objectives.
- Work on strategic projects based on Merchant needs to uplevel our product offering and to contribute to our processes and documentation to continuously improve.
Benefits
- a 401(k) plan with employer matching
- 16 weeks of paid parental leave
- wellness benefits
- commuter benefits match
- paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
- medical, dental, and vision benefits
- 11 paid holidays
- disability and basic life insurance
- family-forming assistance
- a mental health program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Food Services and Drinking Places
Number of Employees
5,001-10,000 employees
