Senior Specialist - DCXE
About The Position
The Senior Specialist, Digital Consumer Experience & E-Commerce (DCXE) is responsible for the development and implementation of digital campaign strategies, page planning, and tactical execution across web, mobile app, and online store platforms in support of Destination Programs and Campaigns for our client. This role operates at the intersection of strategic planning, performance measurement, and iterative enhancement. With a focus on delivering high-quality digital experiences, the Senior Specialist leads the activation flywheel: translating strategy into tactics, executing with precision, analyzing performance, capturing learnings, and evolving best practices. Success in this role requires a strong sense of ownership, data fluency, strategic vision, and an eye for detail to ensure that guest experiences are not only optimized but also aligned with business goals and campaign timelines. This position has been designated as hybrid, contributing from the office a minimum of three days per week. Consistent on-time full-day attendance is a job requirement
Requirements
- Bachelor's degree in Marketing, Communications, Business or Advertising is required; Master's degree is a plus
- 3+ years of experience in digital marketing, eCommerce, or related fields, with proven ability to manage complex projects from strategy through execution across web and app platforms
- Strong project management, prioritization, and organizational skills with high attention to detail-especially in fast-paced, deadline-driven environments
- Excellent problem-solving and stakeholder management skills; Able to anticipate risks, identify solutions, and drive execution independently
- Exceptional written and verbal communication skills; able to explain technical concepts to marketing partners and present insights or recommendations clearly
- Demonstrated ability to manage multiple workstreams simultaneously and follow through on open issues
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); advanced Excel and PowerPoint experience is a plus
- Strong interpersonal skills and ability to build collaborative, productive relationships across functions
Nice To Haves
- Hands-on experience with content management systems (CMS) and website analytics tools (e.g., Adobe Analytics, QM)
- Exposure to A/B or multivariate testing, usability testing, or personalization platforms
- Experience translating strategic inputs into digital deliverables such as landing pages, modules, or app updates
- Background in business analysis or digital product support is a plus
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Administrative and Support Services
Number of Employees
1,001-5,000 employees
