Solutions Consultant

Built In • Chicago, IL

4h

About The Position

Built In is the only recruitment and employer reputation platform that helps companies measure and shape their reputation in AI search, enabling them to be visible, trusted, and chosen by top talent. The talent market is being redefined by AI, and Built In is the first to give companies the ability to manage how they appear in this new search landscape. Reaching millions of tech professionals monthly, Built In partners with over 1,800 customers, from startups to Fortune 100 giants, to tell authentic stories about their cultures and attract top talent. With its new AI-powered reputation platform, Built In helps companies future-proof their employer brand and win in the era of intelligent search. Built In operates with the drive and ambition of a startup, moving fast and staying close to customers. This role offers the opportunity to shape how companies think about employer branding, redefine the playbook, and capture the next wave of demand within a team that values curiosity, accountability, and being good humans. The Senior Solutions Consultant will partner with the enterprise sales team to lead the technical and strategic components of important deals, shaping how prospects understand the value of Built In’s platform, translating complex requirements into clear solutions, and directly influencing deal outcomes. This is a high-impact, high-visibility role focused on enterprise customers and a rapidly evolving AI-driven product.

Requirements

• Minimum 3-5 years of experience in a solutions consulting, sales engineering or pre-sales role within B2B SaaS
• Strong technical fluency
• Start up experience required
• Experience with AI tools, SEO or search platforms
• Deep curiosity about AI and search
• Excellent communication and presentation skills
• Proven ability to partner cross-functionally

Nice To Haves

• Comfortable operating in ambiguity and helping bring structure to evolving products and go-to-market approaches
• Builder mentality with a track record of creating or improving processes, tools, or playbooks from the ground up
• Experience working in early or growth-stage environments where roles and responsibilities evolve quickly
• Strong point of view on how AI and search are changing how companies attract and engage talent

Responsibilities

• Partner with the enterprise sales team to support discovery calls and demos, articulating Built In’s capabilities and strategic value
• Deliver high impact product demos to clearly show how Built In helps companies improve their employer visibility and reputation across AI/search
• Scope custom implementations and requirements for strategic accounts
• Clearly demonstrate ROI of the platform
• Service as a trusted advisor to both customers and internal teams
• Gather market and customer feedback to help inform product roadmap priorities and go-to-market enablement
• Join new business demos and winback demos
• Ability to translate product capabilities into customer-specific workflows and use cases
• Comfort discussing integrations, data flows, and AI/search concepts at a functional level
• Lead solution design during the sales process; partner with Customer Success for post-sale implementation handoff
• Influence win rates and deal size across enterprise pipeline
• Improve demo-to-close conversion rates
• Provide actionable product feedback that informs roadmap and GTM

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed
• Number of Employees: 1-10 employees